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Ayuda de Kintone

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    Aprenda a utilizar Kintone
    • Guía de inicio
    • Operaciones Kintone comunes
    • Apps
    • Búsqueda de datos
    • Configuración Notificación
    • Portal
    • Espacios
    • Espacios invitados
    • Personas
    • Mensajes
    • Administración
    • Acceso Móvil
    • Guía de uso
    • Solución de problemas
    • Administración de usuarios
    • Seguridad
    • Configuración de cuentas
    • Problemas de inicio de sesión
    • Prueba gratuita
    • Comprar
    • Cambio del método de pago
    • Cambio de contrato
    • Vencimiento
    • Start guide
      • What is Kintone?
      • Adding users and departments
        • Inviting team members
        • Adding departments
        • Adding users
      • Getting started with creating an app
        • Creating an app
        • Registering data in an app
        • Posting comments on a record in an app
        • Changing the settings of an app
      • Getting started with creating a space
        • Creating a space for your team
        • Communicating with team members using a thread
    • Common Kintone operations
      • Logging in / Logging out
      • Overview of the top of the screen
      • Adding bookmarks
      • Displaying users' information
      • File attachments
      • Mentioning users in comments
      • Personal settings
      • Kintone keyboard shortcuts
    • Apps
      • What is an app?
      • App settings screen
      • App settings items
      • Creating and managing apps
        • Creating apps
          • Various ways to create apps
          • Adding a sample app
          • Creating an app from scratch
          • Creating a new app by duplicating an existing app (Copying an app)
          • Creating apps from templates
        • Create apps by importing files
          • Creating apps from Excel files
          • What to do when an Excel file exceeds the limit of 1 MB, 1,000 rows, or 100 columns
          • Creating apps from CSV files
          • Field type criteria in creating apps from files
          • Creating apps from template files
          • If creating an app from an Excel or CSV file fails
        • Using apps
          • Changing an icon and setting the description of an app
          • Changing the color theme of an app
          • Changing an app name
          • Setting up notes for app administrators
          • Adding apps to favorites / removing apps from favorites
          • Integrating data across apps
          • Misc settings
          • Deleting an app
        • Managing app templates
          • What are app templates?
          • Settings that are not included in app templates
          • Creating a template from an app and registering the template in Kintone
          • Exporting an app template registered in Kintone to a file
          • Registering external app templates in Kintone
          • Editing/deleting an app template registered in Kintone
          • Downloading apps as templates
      • Designing app forms
        • App form layout
          • Configuring Forms
          • Duplicating fields
          • Deleting fields
          • Adding/Deleting tables on an app form
        • Fields available in Kintone
          • Label
          • Text
          • Rich text
          • Text area
          • Number
          • Calculated
          • Radio button
          • Check box
          • Multi-choice
          • Drop-down
          • Date
          • Time
          • Date and time
          • Attachment
          • Link
          • User selection
          • Department selection
          • Group selection
          • Related records
          • Lookup
          • Blank space
          • Border
          • Field group
          • Table
          • Record number
          • Created by
          • Created datetime
          • Updated by
          • Updated datetime
        • Field settings
          • Field entry limits
          • Setting the significant digits of numbers and the rounding method
          • Configuring thumbnails for images
        • Lookup settings
          • What is a Lookup?
          • Configuring a "Lookup" field
          • Fields that can be specified for "Field mappings"
          • Using Lookup
          • Clearing Lookup settings
        • Listing related records
          • What is "Related records"?
          • Configuring a "Related records" field
          • Field that can be specified for the "Fetch criteria" setting in related records
        • Setting formulas
          • Formula basics and errors
            • Basics of using formulas
            • List of operators and functions
            • Usage examples of operators and functions
            • Formula errors
          • References and data types
            • Fields that can/cannot be referenced in formulas
            • Data types of values referenced in formulas
            • Overview of field codes
            • Feature for assisting with function and field code entry
          • Using functions
            • IF function: Change the value to display depending on a condition
            • AND, OR, and NOT functions: Combine conditions
            • SUM function: Calculate the total of numeric values
            • ROUND, ROUNDUP, and ROUNDDOWN functions: Round off, round up, and round down numeric values
            • Setting the round off, round down, or round up
            • DATE_FORMAT function: Specifying the display format of date and time
            • Calculation of date, time, and date and time
            • CONTAINS function: Determine if a field Contains an exact match for a specified character string
            • & operator: Concatenating strings and numbers
            • YEN function: Display calculation results rounded and in Japanese yen
            • Calculating fields in tables
      • Charts/Tables
        • Overview of the chart feature
        • What is a chart?
        • Creating charts
          • Chart types and their usage
          • Creating charts
          • Creating charts on the "App settings" screen
        • Managing charts
          • Duplicating charts
          • Reordering charts
          • Configuring/Deleting charts
          • What are periodic reports?
          • Changing the first month of the fiscal year
        • Examples of chart settings
          • Example chart setting: Summing up the sales amount for this month
          • Example chart setting: Summing up orders per month
          • Example chart setting: Creating a chart by categorizing the amount of product sales by product category and then by product name
          • Example chart setting: Creating a pivot table
        • Using aggregated data
          • Exporting aggregated data to a file
          • Obtaining embed tags for aggregated data
      • Setting app actions
        • Overview of app actions
        • Configuring app actions
        • Reordering app action buttons
        • Changing/deleting app actions
        • Available field combinations for app actions
        • Creating an action to duplicate a record in the same app
      • History
        • Checking the change history of records / Restoring a previous version of a record
        • Disabling the Change History feature
      • Process management
        • Overview of process management
        • About statuses, assignees, and actions
        • Designing process management
        • Basic process management setup
        • Setting assignees
        • Setting conditions for actions
        • Setting actions usable by non-assignees
        • Example settings for request workflows
        • Examples of how to autofill approvers
        • Notes on changing process management settings
        • Using process management with other app settings
        • Using an app with process management
      • Permission settings
        • Configuring permissions for apps
        • Users who can perform app-related actions
        • Examples of permissions for app settings
        • Applying the same permissions to multiple apps
        • Changing which app group an app belongs to
        • Configuring permissions for records
        • Configuring permissions for fields
        • If the message "Applying permission setting changes to each record" appears
      • Categorizing records
        • Overview of categories
        • Configuring categories
        • Disabling the Category feature
      • Operating apps
        • Setting localized names
        • Setting a title field
        • Setting an app code
        • Notes on changing app codes
        • Performing functional tests on apps
        • Checking the apps referencing an app
        • Enabling and disabling App Maintenance Mode
        • Changing which space an app belongs to
      • Audit logs and the import/export of data
        • List of data types that can be imported or exported
        • Creating a backup of records
        • Exporting records to a file
          • Notes on exporting records to a file
          • Exporting data to a file
          • Canceling the data export process
          • Additional notes on exported files
          • Checking the progress of file export / Downloading exported files
        • Adding/Updating records in bulk
          • Steps to take before importing a file
          • Points for adding/updating record data using a file
          • Checking the destination app for file import
          • Preparing a file for adding/updating records
          • Preparing a file for adding/updating records with tables
          • Supported formats for adding/updating records
          • Importing record data from a file into an app
          • Options for handling errors during file import
          • Checking the status of file import
          • What to do if adding/updating records in bulk failed
          • Canceling the process of adding/updating records in bulk
      • Views
        • What are views?
        • View settings
          • Adding views
          • Duplicating views
          • Changing the default view
          • Changing the number of records listed in a view
          • Modifying or deleting views
          • Reordering views in the drop-down list
        • Adjusting view column widths
          • Saving column widths of the view in app settings
          • Procedure for individual users to adjust column widths in a view
        • Filtering records
          • Filtering records to display in a view
          • Displaying records which meet multiple conditions
      • Webhook settings
        • Setting up webhooks
        • Restricting the use of webhooks
        • Checking webhook execution logs
        • Content of webhook notifications triggered by actions on Kintone
      • Using records
        • Adding records
        • Editing records
        • Deleting records
        • Deleting records in bulk
        • Editing/Deleting records on the "View" screen
        • Disabling inline record editing/deleting on record list views
        • Duplicate records
        • Printing records
        • Copying a record URL
      • Records comments
        • Posting comments on records
        • Liking comments
        • Enabling/Disabling comments
      • Plug-in
        • Managing plug-ins
          • Adding/deleting plug-ins (Kintone administration)
          • Setting the allowed apps for a plug-in
          • Downloading the list of plug-ins in CSV format
          • Checking the usage status of plug-ins
        • Plug-in settings
          • Adding/deleting plug-ins (App settings)
          • Enabling/Disabling plug-ins
      • JavaScript and CSS customization
        • Customizing Kintone system-wide using JavaScript and CSS
        • Customizing an app using JavaScript and CSS
      • APIs
        • Generating API tokens
      • Integrating external services with Kintone
        • Integrating Microsoft Power Automate with Kintone
        • Enabling/Disabling Slack Integration
    • Kintone AI
      • Enabling Kintone AI and selecting features to use
      • AI App Creator
        • Using the AI App Creator
          • Opening the AI App Creator
          • Using the AI App Creator
      • AI Process Creator
        • Using the AI Process Creator
          • Opening the AI Process Creator
          • Using the AI Process Creator
      • AI Thread Summary
        • AI Thread Summary settings
          • Setting which spaces and users can use AI Thread Summary
        • Using AI Thread Summary
          • Summarizing entire threads
          • Summarizing a thread comment and its replies
      • AI View Analysis
        • AI View Analysis settings
          • Setting which apps and users can use AI View Analysis
        • Using AI View Analysis
          • Overview of the AI View Analysis chatbot
          • Analyzing record data with AI View Analysis
    • Data searching
      • Searching for data
      • Searchable file formats
    • Configuración Notificación
      • Email notification settings
        • Settings to activate email notifications
        • What is "Send REST API notifications by email"?
        • Setting email notifications
        • Email notification subject
      • Using notifications
        • Checking notifications
        • When notifications are sent and who receives them
        • Differences between "To me" and "All" notifications
        • Marking read notifications as unread
        • Setting up desktop notifications
      • App notification settings
        • Overview of app notification settings
        • General notifications: Setting up notifications using actions on apps as conditions
        • Tips: Notification recipients selectable from the "Add a field for selection" drop-down menu
        • Per record notifications: Set notifications to be sent when a record meets a certain condition
        • Reminder notifications: Setting reminder notifications with date and time conditions
        • Tips: Sending notifications when a field with options is updated (Per record notifications)
    • Portals
      • Portal management
        • Permissions for performing actions on a portal
        • Configuring/customizing a portal
        • Editing the "Announcement" section of a portal
        • Tips to make your portal more user-friendly
        • Creating additional portals
        • Changing the settings of an added portal
        • Deleting added portals
        • Changing the display order of added portals
        • Setting a default portal
        • Portal widgets
          • Rich text widget
          • Selected apps widget
          • Selected spaces widget
          • View widget
          • Graph widget
      • Using portals
        • Portal overview
        • Reordering favorite apps
        • Reordering favorite spaces
    • Guest spaces
      • Managing guests
        • Overview of the "Guest management" screen
        • Checking guest account license usage
        • Checking the guest users list
        • Downloading the guest users list in CSV format
        • Login security settings applied to guest users
        • Enabling two-step verification for guest users
        • Checking "Users & system administration" for the number of guest account licenses needed
      • Managing guest spaces
        • Adding guest spaces
        • Actions users can perform in guest spaces
        • Changing guest space settings
        • Guest user management (Inviting guest users)
      • Guest actions
        • Guest action: Join the invited guest spaces
        • Actions by guest user: Linking your guest account and Kintone account
        • Guest action: Edit profile
        • Guest action: Change the email address
        • Guest action: Rejoin the space you previously left
    • Espacios
      • Using spaces
        • Creating spaces
        • What is a space?
        • Adding threads
        • Adding or deleting space members
        • What is an in-space app?
        • Creating apps in spaces
        • Restricting the creation of apps in a space to certain users
        • Deleting threads
        • Posting comments on threads
        • Following/unfollowing threads
        • Joining or leaving a space
        • Adding spaces to favorites / removing spaces from favorites
      • Customizing spaces
        • Space portal content and its customization
        • Changing space settings
        • Overview of thread actions
        • Creating thread actions
        • Attaching apps to the announcement section or threads of a space
        • What is "Related apps & spaces"?
      • Managing spaces
        • Managing spaces
        • Opening the "Thread action management" screen
        • Actions users can perform in spaces
      • Deleting and restoring spaces
        • An error message appears and I cannot restore a space
        • Deleting a space
        • Deleting spaces on the "Space management" screen
        • Restoring deleted spaces
      • Managing space templates
        • What are space templates?
        • Creating a template from a space
        • Data that is included in or excluded from space templates
        • Editing/deleting a space template registered in Kintone
        • Exporting a space template to a file
        • Importing a space template from a file
    • Personas
      • What is People?
      • Posting comments on your People page
      • Following the People page of other users
      • Changing my People cover photo
    • Mensajes
      • Enviar mensajes a otros usuarios
    • Administración
      • Opening Kintone administration / Kintone users & system administration
        • Opening the "Kintone administration" screen
        • Opening the "Users & system administration" screen
      • Managing permissions
        • Types of administrators and permissions
        • Configuring permissions in "Users & system administration"
          • Configuring groups (roles)
          • Restricting the ability to view profiles and department info of users in other departments
        • Permissions configured in Kintone administration
          • Setting system-wide permissions for Kintone
          • Feature activation
      • Managing apps
        • Actions you can perform on the "App management" screen
        • Checking your app license usage
        • Checking apps on the "App management" screen
        • Checking the number of app administrators
        • Downloading a list of your apps in CSV format
        • Resuming app creation
        • Deleting apps on the "App management" screen
        • Restoring deleted apps
      • Managing app groups
        • What are app groups?
        • Adding an app group
        • Configuring permissions for app groups
        • Changing the default app group
        • Deleting an app group
      • Update options
        • Overview of update options
        • Features available with update options
      • Limit values
        • Limits in Kintone
      • Audit logs
        • Checking Kintone audit logs
        • Checking audit logs for file import action
        • Audit logs generated by Kintone
          • App settings
          • App records
          • Portal
          • Personas
          • Mensajes
          • Kintone administration
          • Space
          • Kintone AI
          • Guest spaces
          • Inviting users
          • Actions performed via API
      • Monitoring user access
      • How to use AI Support on Kintone β
      • Contacting customer support
    • Mobile access
      • Configuring the default view for mobile browsers
      • Using Kintone on mobile devices
        • iOS
          • Using the Kintone mobile app for iOS
          • Using Kintone on Safari for iOS
          • Enabling/disabling notifications on mobile devices (for iOS)
        • Android
          • Using the Kintone mobile app for Android
          • Using Kintone on Chrome for Android
          • Enabling/disabling notifications on mobile devices (for Android)
          • Adding Kintone app shortcuts (for Android)
      • Overview of mobile view
      • Understanding notifications on mobile devices
      • Using the desktop view on mobile devices
      • Filtering records in the mobile view
    • Usage guide
      • Tips for making best use of apps/records
        • Reflecting an aggregate result on a different app
        • Counting the number of table rows
        • Managing your schedule with Kintone
        • Auto-populating the assigned user when creating a record
        • Displaying a list of the records assigned to you
        • Displaying multiple fields in the title field
        • Filtering records for the next month
        • Calculating a number of days or weeks
        • Calculating future dates and times, such as N years later
        • Displaying the week number of the month for a given date
        • Data aggregation on a per fiscal year basis
        • Selecting the date format to display from a set of options
        • Calculating and reporting monthly travel expenses
        • Sending notifications to users specified in each record
        • Configuring reminder notifications to send notifications repeatedly
        • I want to change the notification message displayed when a record is added (e.g., "Record added")
        • I want to carry over a previous balance and calculate a new total
        • Organizing apps
      • Tips for managing Kintone
        • Using the "Last updated date of record" column to sort out your apps
        • Checking the total size of attachments in an app
        • Managing apps using an app list in CSV format
        • Changing the header logo
        • Changing the header color
        • Customizing the login page
        • When you want more users to create apps
    • Solución de problemas
      • FAQ/Troubleshooting related to general operations in Kintone
        • An error "Please login" is displayed even though I am on Kintone
        • What are the conditions for users/departments/groups to be displayed as suggestions of the Mention feature?
        • Is it possible to create a backup of data?
        • Does Kintone support multiple languages?
        • A message "Not available service." appears and a user cannot access Kintone
        • A "CB_NO02" error appears and I cannot access certain pages
        • Is there a limit on the number of characters that can be entered in a thread body/comment?
        • I would like to send feedback about Kintone
        • The message "Your request failed because database is locked." appears and I cannot update an app
        • I want to disable plug-ins or JavaScript/CSS customization in Kintone
      • FAQ related to operations on apps/records
        • Is it possible to arrange apps on Portal in my order of preference?
        • Is it possible for multiple users to simultaneously edit the same record?
        • Is it possible to set access permissions for views?
        • How to prohibit editing of records whose status is "Completed"
        • How to restrict access to records to only specific users
        • How to allow only specific users to edit and delete records without prohibiting viewing by other users
        • I configured a Lookup, but the display order of the fields on the Record selection screen is not in accordance with the Lookup settings
        • I would like to bulk update the data retrieved through Lookup since I have changed the values in the datasource app
        • Is it possible to restore bulk deleted apps at once?
        • Is it possible to restore fields that were accidentally deleted?
        • What should I note when performing operations on a large number of records at once?
        • Is it possible to copy an app together with its records?
        • How do I specify character encoding when exporting data to a file?
        • What is the difference between the "Next week" and "Following week" conditions, which are used for filtering "Date" and "Date and time" fields?
        • Is it possible to open the "Record details" screen without displaying comments and history?
        • I want to set a "Drop-down" field as a title field
        • I would like to use a Date field as the record title
        • Is it possible to renumber records from 1?
        • Is it possible to display a table in a view?
        • How will the data be ordered in views or charts if I sort the data by the "Created by" or "Updated by" field?
        • Which fields and items can be used for "Sort by"?
        • I would like to perform data aggregation on registered values or the number of records
        • Are there any features/operations that are not available for fields placed in a table?
        • What happens when I click the plus icon in the calendar view?
        • Is it possible to add/edit records while exporting/importing a file?
        • I want to use a "Related records" field to retrieve records with matching date values
        • Is it possible to add new data at the top row of a table?
        • Would it be timed out if it takes time to export/import a file?
        • How to check the number of apps
        • Is it possible to use both "AND" and "OR" filter conditions at the same time?
        • Is it possible to hide charts depending on the user/department?
        • Is it possible to save changes to the app settings as a draft without applying them to the actual environment?
        • How to find out who deleted apps/records
        • When is the start and end dates for filter conditions "Today," "This week," "This month," and "This year"?
        • The order of the data in a bar chart (clustered) is reversed
        • I would like to copy values of only specific fields when duplicating a record
        • I would like to prohibit some fields from being edited when a record is duplicated
        • User, group, or department values have numbers after them in record data exported to a file
        • What happens to existing record values if I delete or change an option in the settings of an option field?
        • I have deleted an option in the settings of an option field, but it is registered in records when I import data from a file
        • I created a pie chart using a field with thousand separators, but they are not applied to the values in the chart
        • Is it possible to bulk download all attachments uploaded to Kintone?
        • Is it possible to create a chart (or perform further calculation) based on the aggregate results?
        • How will a pie chart look like if I specify multiple functions?
        • An error appears stating that the app settings cannot be updated because of duplicate values. How do I check which records contain duplicate values?
        • When "Less than or equal to," "On or before," or "Before" is specified as a filter condition, records with blank field values are included in the filtered results
        • How is sorted data ordered when option fields or categories are specified for the "Group by" option in a chart's settings?
        • I would like to add attachments to record comments, "Label" fields, or "Rich text" fields
        • Is it possible to reorder fields displayed in the filter drop-down list?
        • Is it possible to restore records that were accidentally deleted?
        • Where should I create an app, on Portal or in a space?
        • I would like to change the field type
      • Troubleshooting related to operations on apps/records
        • An error message appears and I cannot delete an app
        • An error message appears and I cannot delete a field
        • An error message is displayed and I cannot restore an app
        • When I try to save a record, the message "Cannot save the record because of error(s) in the following input data." appears
        • A record cannot be saved because the error "(Cannot display the item name)" appears (For app administrators)
        • A "Lookup" field is grayed out and cannot be used
        • I changed an app name, field name, or app description, but the change has not been applied
        • I cannot set a row as a table since the "Set as table" button is grayed out
        • When permissions are set for a field, "No permission to view this field" is displayed on the "Record details" screen or the field does not appear
        • The name of the user who created/updated a record is not displayed in the history
        • I can't add an in-space app
        • When I import a CSV file, the message "The file is not valid for import." appears
        • I can't select a chart type other than "Table"
        • Numbers in a "Text" field are not sorted as expected
        • When I export app data to a CSV file and open it in Excel, the values are changed
        • Although I can view records as well as the fields and the app to which the records belong, the records do not appear in search results
        • When I try to update an app after deleting a category, the message "Failed to complete the process." appears
        • Although the edit permission for a field is granted to the record creator, s/he cannot enter data into the field
        • I changed a chart's "Chart type" in an app attached using the Attach App feature, but the chart type did not change in the attached app
        • The message "Only the first 500 items are shown" is displayed on a chart
        • When I open an app, the message "(***) plug-in is not installed properly. Contact the Kintone administrator." appears
        • When I attach a pie chart to the Announcement section of portal or a thread, the text on the chart is cut off
        • Leading zeros of phone numbers and numeric values disappear
      • FAQ/Troubleshooting related to calculation
        • Values are not calculated correctly when "0" is specified for the "Number of decimal places to round"
        • An incorrect date or time is displayed in the calculation result of a DATE_FORMAT function
        • Does Kintone have a SUMIF function?
      • FAQ/Troubleshooting related to mobile access
        • An error occurs and I cannot access Kintone from an iOS device
        • An error occurs and I cannot access Kintone from an Android device
        • I'm not receiving push notifications from the mobile app
        • How long does the mobile app retain login information?
      • FAQ/Troubleshooting related to notifications
        • When you do not receive notifications
        • I'm not receiving email notifications
        • Is it possible to specify To/CC email addresses for email notifications?
        • When the same email address is specified for multiple users, only one email notification is sent
        • In what order are notifications displayed in the notifications section?
        • Procedure for administrators to stop all email notifications
        • Procedure for individual users to stop their email notifications
        • I'm not receiving desktop notifications
      • FAQ related to operations in spaces
        • Where can I find the number of spaces / guest spaces?
        • Is it possible to change the ordering of the items in the "Related apps & spaces" section of a space?
        • Is it possible to hide the content displayed on the space portal?
        • Is it possible to hide the menus displayed on both sides of a thread?
      • FAQ/Troubleshooting related to guest spaces
        • What happens when the 30-day trial for a guest user expires?
        • Can departments/groups be used in guest spaces?
        • What is "Account linking"?
        • A guest user has forgotten their password
        • The trial for a guest user has expired. Is it possible to start the trial again?
        • Is it possible to change the login email address for guest users?
        • Is there a free trial for guest users?
        • I can't log in to Kintone even though my accounts are linked
        • What kinds of Kintone features and actions are unavailable for guest users?
      • FAQ related to storage capacity
        • How to check storage capacity and usage
        • If your storage usage exceeds the limit
        • How to increase storage capacity
        • How to reduce storage usage
        • Canceling purchased storage
      • FAQ related to contract and user information
        • Can data related to deleted users still be used?
        • How do I check the user ID?
      • FAQ related to printing
        • Is it possible to change the print screen layout?
    • Ayuda de Kintone
    • Mensajes

    Mensajes

    El enlace permanente ha sido copiado.
    Article Number:040651

    Puedes intercambiar mensajes privados individualmente en Kintone. Como los mensajes que envías no son visibles para otros usuarios, solo el destinatario, puedes contactar a alguien en privado.
    Screenshot: The message screen is displayed

    Hay dos formas de enviar mensajes privados a otros usuarios:

    • Buscar un usuario por nombre de usuario y luego envíele un mensaje
    • Enviar un mensaje desde la página Personas
    Artículos en esta categoría
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    Los nombres de los productos y servicios utilizados en el presente portal son marcas comerciales o marcas registradas de sus respectivas empresas.