For Department Administrators: Reactivating Users

Article Number:020456

When the users come back from their temporary leave or temporary assignment, revert their status to "Active".
They can access Kintone once their status is changed.

Users Who Can Be Reactivated by Department Administrators

Department administrators can reactivate the following users:

  • Members of the department for which they have administrative privileges
  • Users who do not belong to any department


This section describes the steps for department administrators to change the users' status to "Active".
Department administrators cannot configure the users' status in bulk.

  1. Click gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  4. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.

  5. Click Edit icon for the user.
    Screenshot: how to find a target user and click the edit icon of the user

  6. Click the "Status" button to change the status from Inactive to Active.
    Screenshot: The button is highlighted

  7. Click Save.

  8. Inform the user of the login information.