How to Contact Us

Article Number:020261

This page describes how to contact support to get support for operations and the use of API.


  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Contact Us.
    Screenshot: "Contact Us" is highlighted

  4. Fill in the displayed form with the required information.

    • Required fields are indicated with "*".
    • Some fields such as "Email" and "Name" are automatically filled with your registered information.
      You can change the information as needed.
  5. Check the information you entered and then click Send.
    After the information has been sent, an e-mail indicating that your message was received will be sent to the e-mail address that you entered in the form.