If You Forgot Your Login URL

Article Number:020273

Each company has different login URL to Kintone, managed by its administrators.
If you forget your login URL, you cannot access the login screen.
To locate your login URL, do the following.

  1. Open Kintone site (English only).

  2. Click Log In on the header.
    Screenshot: Header of Kintone site. "Log In" is highlighted

  3. Check the entry box for your subdomain on the screen.
    For the workaround on the blank entry box, refer to When the Subdomain Box Is Blank.
    Screenshot: Subdomain name is specified

  4. Click "Sign-in".

  5. Check that the displayed login screen is for your company.

  6. Once you can identify the login URL, enter your login name and its password to log in.
    If you forgot your password, refer to If You Do Not Know the Password.

  7. Do one of the following to keep the login URL for future use.

    • Add the login URL to favorites in your Web browser
    • Save the login URL in your password management tool

When the Subdomain Box Is Blank

When the entry box for your subdomain is blank on Kintone site page, try some possible subdomain names to identify your subdomain.
Screenshot: Subdomain box is blank

  1. Enter some possible subdomain names into the entry box.
    Example:

    • Company
    • Company Web site domain name
    • Company nickname
  2. Click "Sign-in".

  3. Check that the displayed login screen is for your company.
    If you cannot identify the login URL, ask your administrator.

  4. Once you can identify the login URL, enter your login name and its password to log in.
    If you forgot your password, refer to If You Do Not Know the Password.

  5. Do one of the following to keep the login URL for future use.

    • Add the login URL to favorites in your Web browser
    • Save the login URL in your password management tool