If You Forget Your Login URL

Article Number:020273

Each company has different login URL to Kintone, managed by its administrators.
If you forget your login URL, you cannot access the login screen.
To locate your login URL, do the following.

  1. Open Kintone site (English only).

  2. Click Log In on the header.
    Screenshot: Header of Kintone site. "Log In" is highlighted

  3. Check the entry box for your subdomain on the screen.

    • When a Subdomain Name Appears
      Screenshot: Subdomain name is specified

      1. Click "Sign-in".
      2. Check that the displayed login screen is for your company.
    • When the Subdomain Box Is Blank
      Screenshot: Subdomain box is blank

      1. Try some possible subdomain names:
        Example:
        • Company
        • Company Web site domain name
        • Company nickname
      2. Click "Sign-in".
        After entering the name in the subdomain box, the button will be activated.
      3. Check that the displayed login screen is for your company.
        If you cannot identify the login URL, ask your administrator.
  4. Once you can identify the login URL, enter your login name and its password to log in.
    If you forgot your account information, refer to "Unable to Log in: What to Do First".

  5. Do one of the following to keep the login URL for future use.