If You Forget Your Login URL

Each company has different login URL to Kintone, managed by its administrators.
If you forget your login URL, you cannot access the login screen.
To locate your login URL, do the following.

  1. Access the How to log in screen (English version only) on Kintone site.

  2. Click "Already have an account? LOG IN HERE". Image to show How to log in

  3. Check the entry box for your subdomain on the screen.

    • When a Subdomain Name Appears
      Image of entering strings as the subdomain name

      1. Click "Sign-in".
      2. Check that the displayed login screen is for your company.
    • When the Subdomain Box Is Blank
      Image of empty subdomain name

      1. Try some possible subdomain names:
        Example:
        • Company
        • Company Web site domain name
        • Company nickname
      2. Click "Sign-in".
        After entering the name in the subdomain box, the button will be activated.
      3. Check that the displayed login screen is for your company.
        If you cannot identify the login URL, ask your administrator.
  4. Once you can identify the login URL, enter your login name and its password to log in.
    If you forgot your account information, refer to "Unable to Log in: What to Do First".

  5. Do one of the following to keep the login URL for future use.