Allowing Users to Use Two-Factor Authentication

Article Number:02072

To enable the two-factor authentication, administrators must allow users to use it, and then users enable it by themselves.

STEP 1: Allowing Users to Use Two-Factor Authentication

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Login.
    Screenshot: "Login" is highlighted

  4. In the "Two-Factor Authentication" section, select "Allow users to use two-factor authentication".
    By default, the "Allow users to use two-factor authentication" option is selected.
    If you do not want to change the setting, skip step 4. Screenshot: "Allow users to use two-factor authentication" checkbox is selected

  5. Click Save.

STEP 2: Informing Users to Enable Two-Factor Authentication

Inform users of the following page:
Enabling Two-Factor Authentication