When the Administrator Forgot the Administrator Account or Password

Article Number:020263
Intended audience: Kintone Users & System Administrators

When Kintone Users & System Administrators cannot log in, try the following solutions.

Resetting Password

For details, refer to the following page:
Resetting Password

Contacting Our Support

If none of the above solutions solves the issue, contact our support.
You may need to submit some forms, depending on your circumstances.

Contact Us (Only available in English)