This page explains the following logs generated when:

• A user logs in
• A user logs out
• A user resets their password

For an overview of items included in the audit logs, such as level, module, and result, refer to the following page:
Viewing audit logs

This section describes the audit logs whose level is "Notice".

The actions of audit logs whose module is "Authentication" are shown below.

Opened the URL included in the password reset email and reset the password.

• Display name of users
• User ID

Entered an email address on the "Having Trouble Logging In?" screen and clicked "Reset Password".

"SUCCESS" is displayed when a password reset email is sent.

"FAILED" is displayed when:

• The provided email address does not have a matching user.
• The provided email address is already in use by multiple user accounts.

If "Result" is "SUCCESS", the provided email address, user name, and id are displayed.

If "Result" is "FAILED", the provided email address and the reasons for failure are displayed.

unregistered

The provided email address does not have a matching user.

Email has not been sent.

duplicated

The provided email address is already in use by multiple user accounts.

The email with the message "Sorry we cannot reset your password. Your email address is used by two or more accounts." has been sent.

This section describes the audit logs whose level is "Information".

Audit logs whose module is "Authentication" are shown below.

Performed an action to log in using password authentication.

If login failed, a login name that attempted login is displayed.

Sent a request to API using password authentication and failed.

Login name that attempted login.

Performed an action to log in using SAML authentication.

The user who had logged in using password authentication logged out.

The user who had logged in using SAML authentication logged out.

The actions of audit logs whose module is "User Profile" are shown below.

The user changed the password.