Renewing SAML Certificates

Article Number:020438

If the SAML certificate expires, users become unable to single sign-on to Kintone.
When the certificate is about to expire, issue a new certificate with IdP and register it to Kintone.

  1. Click gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Click Login.

  4. In "SAML Authentication" section, click Browse under "Select a Certificate" and select a new public key certificate.

  5. Click Save.

  6. Confirm that, as a user, you can single sign-on into Kintone through SAML authentication.
    The renewal is complete if you can perform the following actions successfully:

    • When you access Kintone, you are authenticated by the IdP successfully and directed to a screen that appears for logged-in users.
    • You can log out successfully.
      At the upper right corner of the screen, click icon to open menu to the right of the user name, and then click Logout in the drop-down list.