An Error Message Appears on Screen
This section provides solutions for an error screen displayed when accessing Kintone.
The "Invalid Request" Message Is Displayed
Wait for a while, and then try to log in again.
You can check the information on maintenance and failure status in the Status Page.
The "Code: 403 Forbidden" Message Is Displayed
Example of message:
A possible reason is that the access is restricted due to IP address restrictions.
Take one of the following actions:
- Go to Kintone using the IP address which is not restricted.
- Ask administrators to add a non-restricted IP address.
The "Code:404 NotFound" Message Is Displayed
Example of message:
It seems that the login URL is not correct.
Check the URL, and then try to log in again.
To know the correct URL, refer to "If You Forget Your Login URL".
The "Code: 429 Too Many Requests" Message Is Displayed
Example of message:
Wait a while and try again later.
It is displayed when Kintone is receiving too many access requests from users and programs.
Wait for a while and then try access again.
The "Code: 503 Service Unavailable" Message Is Displayed
Example of message:
Kintone is under maintenance.
Wait for a while, and then try to log in again.
You can check the progress in the Status Page.