An Error Message Appears
If you encounter an error message when accessing Kintone, find a proper solution based on the displayed error code and message.
Code: CB_NO02
Example of message:
For details, refer to the following page:
A "CB_NO02" error appears and I cannot access certain pages
Code: 403 Forbidden
Example of message:
The access is restricted by IP address restriction. Try accessing Kintone from an IP addresses that are allowed for access.
If you do not know the IP addresses that are allowed for access, ask your administrator.
Code: 404 NotFound
Example of message:
Check the correct URL, and then try accessing it again.
If You Forget Your Login URL
Code: 429 Too Many Requests
Example of message:
Wait a while and try again later.
It is displayed when Kintone is receiving too many access requests from users and programs.
Wait for a while and then try accessing again.
Code: 503 Service Unavailable
Example of message:
Kintone is under maintenance. Wait for a while, and then log in again.
Code: CB_IL02
Example of message:
Wait for a while, and then log in again.