For Department Administrators: Deleting Users

Article Number:020454

This page describes the steps for department administrators to delete users individually from Kintone.
Department administrators are not allowed to delete users in bulk.

Users Who Can Be Deleted by Department Administrators

Department administrators can delete the following users:

  • Members of the department for which they have administrative privileges
  • Users Not Yet Assigned

When a User Belongs to Multiple Departments

A department administrator can delete the user when the department administrator has administrative privileges for all departments to which the user belongs.

Sample scenario: The department administrator can delete a user

When a department administrator has the administrative privileges for the Sales Division and the HR Division, they can delete "User A" who belongs to both divisions. Figure: Showing that it is possible to delete users from their departments if you have administrative privileges for the departments

Sample scenario: The department administrator cannot delete a user

When a department administrator has the administrative privileges for the Sales Division and the HR Division, they cannot delete "User B" who belongs to the Sales Division and the Development Division.

Figure: Showing that it is not possible to delete users from their departments if you do not have administrative privileges for the departments

Procedure

  1. Check "What Happens to Data When a User Is Deleted".

    • If there is no problem with deleting the user
      Proceed to Step 2.

    • If you prohibit the users from accessing Kintone, not deleting them
      Perform the operations below.
      Deactivating Users
  2. Click gear shaped administration menu icon in the header.

  3. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  4. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  5. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.

  6. Click Edit icon for the user.
    Screenshot: how to find a target user and click the edit icon of the user

  7. Click Delete User Account.
    Screenshot: "Delete User Account" is highlighted

  8. Click PERMANENTLY DELETE USER ACCOUNT on the confirmation screen.
    Screenshot: "PERMANENTLY DELETE USER ACCOUNT" is highlighted