Setting Login Failure Messages

Article Number:02051
Intended audience: Kintone Users & System Administrators

You can create messages to show users when they fail to log in.
It enables you to provide users with information on how and to whom they can ask for support when they have trouble logging in.
Screenshot: A message for users who failed to log in is displayed

Available Languages for Messages

You can create messages in the following languages:

  • Japanese
  • English
  • Simplified Chinese
  • Traditional Chinese
  • Spanish

The messages will be shown in the display language of the browser that the user is using if you have created the messages in the target languages.

If the Language Configured for the Users' Browser Is Not in the above List

The messages will be displayed in the language configured in "Locale" of Administration.
Configuring System Language

Creating Messages

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Login. Screenshot: "Login" is highlighted

  4. In the "Additional Message on Login Failure" section, select a language.
    Screenshot: "Language" is highlighted

  5. Enter a message in the language you selected in Step 3.
    We recommend that the message contain contact information, such as the administrator's email address or telephone number, so that users can seek help more easily.
    Screenshot: The message in the "Additional Message on Login Failure" field is highlighted

  6. Click Save.

  7. If you want to create your message in multiple languages, repeat Step 3 through Step 5.