Changing User Passwords
Administrators can change user passwords by following the steps described below.
Notes for Administrators When Changing Passwords
When changing user passwords in Kintone Users & System Administration, the password policy settings are not applied.
Set a password with sufficient digits and complexity according to the following page:
Rules for Password
Changing Passwords Individually
Described below are the steps to change a user password individually.
If users cannot reset their password, their administrator changes it by following this procedure.
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Click
in the header.
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Click Users & System Administration.
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Click Departments & Users.
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Enter a display name or a login name of the user in the search box to search the target user.
You can also expand the department tree and select the target user. -
Click the Change button.
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Click Change Password.
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Select an entry method and set a new password for the user.
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Save the password and notify the user of it.
Refer to Send New Password via E-Mail to send the information via e-mail.
Click Save to send the password information by other means than e-mail.
Generating a Password Automatically
In the "Change Password" dialog, select "Generate automatically".
A random string is generated as a password.
To check the generated password, select "Show password".
Entering a Password Manually
Select "Enter manually" in the "Change Password" dialog box.
Sending the New Password via E-mail
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On the "Change Password" dialog box, click Save and Send via E-mail.
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In the recipient field of the dialog that is displayed, enter an e-mail address to use to send the password.
In the recipient field, the e-mail address that is registered in the user information is entered.
You can change the recipient as needed. -
Edit the body text as needed, and click Send.
Changing Passwords in Bulk
You can use a file to change user passwords in bulk.
Note that, if you change them in bulk, you cannot use the feature to notify users of their new passwords by e-mail.
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Export user information to a file.
Exporting Users, Departments, and Other Information to Files -
Open the file that is used to export data, and change the passwords.
Old passwords are not included in the exported file.
File Format for User Information -
Import the updated file.
Adding or Changing Users and Departments Using a File -
Notify users of the new passwords.