Changing the Department Members

Article Number:020166

This section describes how to change the members of a department.

Maximum Number of Members

The maximum number of users you can add to a department from the screen is 10,000.
If you want to add more than 10,000 users to a department, use a CSV file to do it at a time.
Creating and Editing Department Memberships in Bulk

Add Members to the Department

  1. Check the maximum number of members you can add to a department.
    Maximum Number of Members

  2. Click gear shaped administration menu icon in the header.

  3. Click "Users & System Administration".

  4. Click Departments & Users.

  5. On the department whose members you wish to change, click gear shaped icon.

  6. Click "Change Group Members".
    Example of menu

  7. Use one of the methods below to display users to add to a department.

    • Method 1: Search user name
      Search example
    • Method 2: Open the department tree and select a department to which your target users belong
      Select "Unassigned Users" when you want users who do not belong to any department.
      Example of department tree view
  8. Select user(s) you want to add to a department, and click Add.
    You can select multiple items.
    Example of user selection
    The selected user(s) are displayed in "'selected department' Members".
    Example of users displayed

  9. Click Save.
    If you want to add a user to multiple departments, repeat Step 4.

Removing Members

  1. Click gear shaped administration menu icon in the header.

  2. Click "Users & System Administration".

  3. Click Departments & Users.

  4. On the department whose members you wish to change, click gear shaped icon.

  5. Click "Change Group Members".
    Example of menu

  6. In "'selected department' Members", select user(s) you want to remove.
    You can select multiple items.
    Example of user selection

  7. Click Remove.
    The selected user(s) are removed from the "'selected department' Members".
    Example of button

  8. Click Save.