Enabling Two-Factor Authentication
This page describes the steps to configure settings for logging in to kintone.com using the two-factor authentication.
The two-factor authentication is available when Kintone Users & System Administrators allow users to use it.
Checking Availability of Two-Factor Authentication
Configuration Steps
STEP 1: Installing Authentication App
You need an authentication app to use the two-factor authentication.
Install one of the apps below to your device.
For iOS and iPadOS
For Android
STEP 2: Enabling Two-Factor Authentication
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Click your user name in the header, or the button to open the menu on the right side of the user name.
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Click Account Settings.
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Click Login Name & Password.
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In the Two-Factor Authentication section, click Enable.
The registration dialog for the two-factor authentication is displayed.
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Scan the QR code shown on the dialog using the authentication app you installed in STEP 1.
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Enter the six-digit verification code generated by the authentication app into the entry field in the dialog.
Getting a Two-Factor Authentication Verification Code
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Click Enable.
When "The verification code is not valid." is displayed
The verification code may have expired already. Get a new verification code with the authentication app and try Step 6 again.