Changing Users' Departments and Their Primary Department

Article Number:020233

Changing Departments to Which Users Belong

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  4. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.

  5. Click the Change button.
    Screenshot: The Change button is highlighted

  6. To remove the user from a department:
    In the "Department(s)" section, click "x" to right of the department you want to remove.
    Screenshot: "x" is highlighted

  7. To add the user to a department:
    In the "Departments" section, click the tree icon to select the desired department. Screenshot: The tree icon is highlighted

  8. Click Save.

Changing Users' Primary Department

If a user belongs to multiple departments, you can set "Primary Department" for them.
The primary department is displayed in the Profile and other screens.

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  4. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.

  5. Click the Change button.
    Screenshot: The Change button is highlighted

  6. In "Priority Department", open the dropdown list and select the target department.
    Screenshot: Available departments are displayed

  7. Click Save.