Department access control is a feature to restrict access to view department information and profiles of other users in different departments.

The following restrictions are applied:

• Restrictions on viewing information of users and departments
  You cannot obtain information of users and departments for which you do not have permission, even via Kintone API.
• Restrictions on viewing user profiles
• Restrictions on search
• Restrictions on viewing items and options
  Using user selection fields and recipients of comments are also restricted.

Refer to the following page to check what kind of restriction will be applied.
Kintone Help: Restricting Visibility of Departments and User Details Across Different Top-Level Departments

If you added multiple affiliated companies in Kintone and enable department access control, only the profiles of members in the same company are accessible.

The "Affiliated Company A" members can view not only the profiles of other members in the same company but also the profiles of users in other companies.

The "Affiliated Company A" members can view only the profiles of other members in the same company.
The profiles of users in other companies are not accessible.

1. Check the department that the user belongs to.
   When department access control is enabled, only users who belong to the same top-level department can mutually access their profiles and department information. If they belong to the different top-level departments, they cannot access one another.
   Before enabling department access control, make sure you change the members as necessary.

   • Checking the Department Members
   • Changing the Department Members
   • Changing the Department Membership of a User

2. Click in the header.

3. Click Users & System Administration.
   Accessing Kintone Users & System Administration

4. Click Department Access Control.
   

5. Select "Limit access across departments".
   

6. Click Save.

7. Notify users of restrictions on accessing profiles and department information, as necessary.

Clear "Limit access across departments" in Step 6 described in Enabling Department Access Control.