Changing Subdomains

Article Number:02076

About Subdomains

A subdomain is a part of your Kintone URL.
For the URL "", "sample" is the subdomain.

Available Characters to Be Used for Subdomain

The length of subdomain names must be between 3 and 32 characters.
You can use alphanumeric characters and "-" (hyphens). You cannot use a hyphen at the beginning or end of the subdomain.

You cannot use the subdomain currently in use by other customers.


It may take some time until the subdomain is changed.

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Access Control. Screenshot: "Access Control" is highlighted

  4. Enter a new subdomain.
    Screenshot: New Domain Name field is highlighted

  5. Click Save.

Things You Need to Do after Changing Subdomain

Once the subdomain has been changed, an e-mail is sent to the e-mail addresses of Kintone Users & System Administrators.

Notifying Users

Notify users of the new URL.
If necessary, also inform users that their mobile apps need to be reconfigured and that the URL of the guest space in kintone has changed.

Changing Settings

Kintone Users & System Administrators can change the following settings, if necessary.

If you are using API, you need to change the destination to the new URL to send requests.
For details on API, refer to the following website:
Kintone Developer Program

If you are using plug-ins from different vendors or other integration services, change the corresponding settings as necessary.