Disable Password Expiration

Article Number:020255

You can change the password expiration according to your operational needs.
This page explains how to set passwords never expire.

Method 1: Disabling Password Expiration for All Users

To change password expiration for all users, use password policy.

  1. Click gear shaped administration menu icon in the header.

  2. Click "Users & System Administration".
    Accessing Kintone Users & System Administration

  3. Click Login. Screenshot: "Login" is highlighted

  4. In the password policy, select "Unlimited" for password expiration.
    Screenshot: Available options for password expiration are displayed

  5. Click Save.

Method 2: Disabling Password Expiration for Particular Users

When you change the password expiration for an individual user, you cannot extend it by specifying a certain period you want. You can only make it never expires.

  1. Click gear shaped administration menu icon in the header.

  2. Click "Users & System Administration".
    Accessing Kintone Users & System Administration

  3. Click Departments & Users. Screenshot: "Departments & Users" is highlighted

  4. In the "Departments" box, select the department containing the user whose password you want to change, and then click Edit icon for the user.
    You can also search users by filling in the search box with the display name or login name of the user.
    Screenshot: how to find a target user in the "Departments" section and click the edit icon of the user

  5. Click Change Password. Screenshot: "Change Password" is highlighted

  6. Select "Use current password".
    The password does not appear as a visible text.
    Screenshot: "Use current password" is selected

  7. Select "Disable password expiration".
    You can select this to disable password expiration for the user, regardless of the setting of password policy.
    Screenshot: "Disable password expiration" check box is selected

  8. Click Save. Screenshot: "Save" is highlighted