Disabling Password Expiration

Article Number:020255

You can change the password expiration according to your operational needs.
This page describes how to set passwords never expire.

Method 1: Disabling Password Expiration for All Users

To change password expiration for all users, configure the setting in the password policy section.

  1. Click gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Click Login. Screenshot: "Login" is highlighted

  4. Change the password expiration in the "Password Policy" section to "Unlimited".

  5. Click Save.

Method 2: Disabling Password Expiration for Particular Users

When you change the password expiration for an individual user, you cannot extend it by specifying a certain period you want. You can only make it never expires.

  1. Click gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Click Departments & Users. Screenshot: "Departments & Users" is highlighted

  4. In the "Departments" box, select the department containing the user whose password you want to change, and then click Edit icon for the user.
    You can also search users by filling in the search box with the display name or login name of the user.
    Screenshot: how to find a target user in the "Departments" section and click the edit icon of the user

  5. Click Change Password. Screenshot: "Change Password" is highlighted

  6. Select "Use current password".
    The password does not appear as a visible text.
    Screenshot: "Use current password" is selected

  7. Select "Disable password expiration".
    You can select this to disable password expiration for the user, regardless of the setting of password policy.
    Screenshot: "Disable password expiration" checkbox is selected

  8. Click Save.

Actions that disable the "Unlimited" password expiration

Even when the password expiration has been set to "Unlimited", users are requested to change their passwords if the Kintone Users & System Administrators make the following changes in sequence as described.