Downloading Template Files

Article Number:020149

CSV template files are available for importing data. This page describes how to download template files.

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Import from File.
    Screenshot: "Import from File" is highlighted

  4. Select a template file to download in "Contents to Import".
    Screenshot: Available options in "Contents to Import" are displayed

    • Available Options:
      • Users
      • User available services
      • Department
      • Departments to Which Users Belong
      • Job Titles
      • Groups (or Roles)
      • Groups (or Roles) to Which Users Belong
  5. Select a character encoding.
    Screenshot: Character Encoding and Delimiter fields are displayed

  6. For "Delimiter", select "Comma".

  7. Click Download CSV Template File.
    You can download a template file in CSV format. Screenshot: "Download CSV Template File" is highlighted