Adding Users

Article Number:020218

Add users who will use Kintone.
This page describes how to add users one by one.

To register multiple users in bulk, add them using a file that contains user information.
Adding or Changing Users and Departments Using a File

Notes for Administrators When Setting Passwords

When setting users' password in Administration, the password policy settings are not applied.
Set a password with sufficient digits and complexity according to the following page:
Rules for Password


  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  4. Expand the department tree, and select a department to which you want to add a user.
    how to find and select the department to which the target user belongs

  5. Click Add User. Screenshot: "Add User" is highlighted

  6. Fill in the fields as needed.
    Items of User Information

  7. Click Save.
    The "Create Password" dialog box appears.

  8. Select an entry method and set a new password for the user.

    Select "Disable password expiration" as needed.
    Selecting this option disables the password expiration for the selected user, regardless of the password policy setting.

  9. Set a desired password.
    To inform the user of the login information via e-mail, refer to Sending Password and Login Information via E-mail.
    Click Settings to send the information by other means than e-mail.

  10. Inform the added users that the service becomes available.
    Notify them to refer to the following page:
    Logging in to Kintone for the First Time
    Also, information on access control should be provided to users if required.

Generating a Password Automatically

In the Create Password dialog, select "Generate automatically".
A random string is generated as a password.
Screenshot: "Generate automatically" is selected

To check the generated password, select "Show password".
Screenshot: "Show password" checkbox is selected

Entering a Password Manually

In the "Create Password" dialog, select "Enter manually"
Screenshot: "Enter manually" is selected

Sending Password and Login Information via E-mail

  1. On the "Create Password" dialog box, click Create and Send via E-mail. Screenshot: "Create and Send via E-mail" is highlighted
  2. In the recipient field of the dialog that is displayed, enter an e-mail address to use to send the password.
    In the recipient field, the e-mail address that is registered in the user information is entered.
    You can change the recipient as needed.
  3. Edit the body text as needed, and click Send. Screenshot: "Send Password and Login Information via E-mail" dialog is displayed