For Department Administrators: Changing User Information

Article Number:020133

This page describes the steps for administrators to change user information.
Department administrators cannot change user information in bulk by importing a file.

For the steps to change user passwords , refer to the following page:
For Department Administrators: Changing User Passwords

Users That Can Be Changed

Department administrators can change the user information of the following users:

  • Members of the department for which they have administrative privileges
  • Users who do not belong to any department

To change "Department(s)"

As for the user's department, the department administrators can select only departments for which they have the administrative privileges.

Procedure

  1. Click gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  4. Enter a display name or a login name of the user in the search box to search the target user.
    You can also expand the department tree and select the target user.

  5. Click Edit icon for the user.
    Screenshot: how to find a target user and click the edit icon of the user

  6. Change the fields as needed.
    Items of User Information

  7. Click Save.

Notes for Department Administrators When Working on Custom Fields

When adding custom fields

Ask your Kintone Users & System Administrator to perform the action. Department Administrators cannot add the fields.

When setting users in custom fields

For a custom field whose type is "User selection", the actions that can be performed by department administrators are limited.

Example of a custom field whose type is "User selection"
Screenshot: Custom field that sets user's reporting manager

Department administrators can set only the following users in the custom fields:

  • Members of the department for which they have administrative privileges
  • Users Not Yet Assigned

If you want to set users not listed above in custom fields, ask your Kintone Users & System Administrator to perform the action.