Service usage

Article Number:02078
Intended audience: Kintone Users & System Administrators
In the Service usage screen, you can check the license details of Kintone you have purchased, the number of user accounts that are currently in use, and the storage usage. Screenshot: The "Service usage" screen

Displaying service usage

  1. Access Administration.
    Accessing Administration

  2. Click Services usage.

Warning of data usage limit exceeded

If the number of active users or the storage usage exceeds the limit, a warning message is displayed on the Administration screen.
Additionally, an email notification about the excess will be sent to the email addresses registered in Sold To Contact and Bill To Contact in Contact Information.

If the number of active users exceeds the limit, refer to the following page:
When you encounter the error message which informs you of the excess of the number of licensed users

If the storage usage exceeds the limit, reduce the usage or purchase our optional service to increase the storage capacity. For details, refer to the following page:
How to reduce storage usage
How to increase storage capacity

Changing the contract

For details, refer to the following page:
Changing the contract