Select a suitable character encoding when you export data such as users and departments to a file.

Consider the following points to select the suitable character encoding.

• The character types within the data contained in the file
• The supported character encodings by your editing software, when editing exported files
• The supported character encodings by another system, when importing the exported files into the system

UTF-8 is a character encoding capable of representing the character types for major languages.
Select "UTF-8" as the character encoding if the data to be exported contains Traditional Chinese characters or any of the following.

• Variant characters such as "髙" (U+9AD9) and "會" (U+6703)
• Special characters such as the copyright symbol (©) and the registered trademark (®)
• Emoji (The linked page is displayed in english.)

UTF-8 with BOM is a character encoding capable of representing the character types for major languages.
To open an exported file with an application like Excel, select 'UTF-8 with BOM' when exporting the file so that the opened file will not be garbled.

Shift-JIS is a character encoding capable of representing Japanese.

Latin1 is a character encoding capable of representing Western European languages (including English, French, and German).

GBK/GB2312 is a character encoding capable of representing Simplified Chinese.

Select the suitable character encoding, and then export the file again.