Using Kintone on Mobile Devices

Article Number:040668

You can access Kintone from your mobile device and carry out actions, such as checking notifications and posting information, in the same way as you do on your PC. You can access information on Kintone anytime, even when you are outside the office.
There are two ways to access Kintone from a mobile device.

Method 1: Access via a mobile Web browser

You can use Safari for iOS or Chrome for Android to access Kintone. The latest version of these browsers is supported by Kintone.

To access Kintone via Safari for iOS or Chrome for Android, start the web browser and enter in the address bar the URL of your Kintone. Then, you will see your Kintone in the mobile-optimized view.
For step-by-step instructions, refer to Using Kintone on Safari for iOS and Using Kintone on Chrome for Android.

The benefit of using Kintone via Safari for iOS or Chrome for Android is that you can open links in Kintone in different tabs.

Method 2: Use the mobile app

You can use the Kintone mobile app to access Kintone.
To download the mobile app, go to App Store or Google Play and search for "kintone", or click the banner below. Supported iOS and Android OS are listed in Operating Environment (Japanese only).

Download on the App Store Get it on Google Play

To use the mobile app, install it and set it up by specifying your subdomain, login name, and other details. For details on how to install the app, refer to Using Kintone Mobile App for iOS or Using Kintone Mobile App for Android.

The benefit of using the mobile app is that you will be able to receive push notifications. This allows you to check messages from team members and workflow notifications in a timely manner.

Actions you cannot perform in the mobile view

When you use Kintone on your mobile device, you can display the screens in either the desktop view or mobile view.
However, note that the actions listed below cannot be performed in the mobile view.
If you want to perform the actions listed below, use the desktop view.

Portal

  • Editing the Announcement section
  • Displaying notifications and "Assigned to Me" items on Portal
  • Displaying Edit and Delete icons for the list of records displayed with the Attach App feature as well as performing the edit or delete action for these records using the icons
  • Switching the app lists on Portal
    It is possible to switch between the All Apps list and the Recently Opened Apps list on the navigation menu.
  • Switching the space lists on Portal
  • Reordering favorite apps and spaces

Apps

  • Creating apps as well as performing actions on the "App Settings" screen
  • Displaying "Table" fields and "Attachment" fields on the "View" screen
  • Changing filter or sort conditions when retrieving data for "Lookup" fields
  • Creating a new view by saving filter conditions
  • Tapping the created datetime of a record comment to open the link to the comment
  • Restoring a previous version of a record from the History tab
  • Specifying aggregation conditions for records
  • Displaying tables, pivot tables, and periodic reports
  • Clicking an element on a chart to move to the screen that displays the list of records that are included in the element
  • Exporting an aggregate result to a CSV file
  • Obtaining an embed tag for an aggregate result
  • Entering text with decoration
    Only plain text (without decoration) can be entered into "Rich text" fields.

Spaces

  • Creating spaces or threads
  • Joining or leaving spaces
  • Editing the Announcement section or the thread body
  • Following or unfollowing threads
  • Deleting spaces and threads
  • Performing thread actions
  • Performing actions on the "Space Settings" screen
  • Displaying Edit and Delete icons for the list of records displayed with the Attach App feature as well as performing the edit or delete action for these records using the icons
  • Entering text with decoration
    Only plain text (without decoration) can be entered into the comment field of threads.

People pages and messages

  • Entering text with decoration
    Only plain text (without decoration) can be entered.

Others

  • Performing actions on the "App Management" screen
  • Displaying the "Imported Files" or the "Exported Files" screen
  • Performing actions on the "Kintone Administration" screen
  • Performing actions on the "Kintone Users & System Administration" screen



For other restrictions, refer to restrictions regarding Safari for iOS and Android (Japanese only).
You can switch to the desktop view when you use Kintone on your mobile device. For details on how to switch to the view, refer to Using the Desktop View on Mobile Devices.