The name of the user who created/updated a record is not displayed in the history

Article Number:040249

If the name of the user who has created/updated a record is not displayed in History, you may not have the view permission for the "Created by" or "Updated by" field.

Change the permission settings for the "Created by" or "Updated by" field referring to the steps described below.
Only app administrators can change the settings.

  1. Click the app settings button Settings button at the upper right of the "View" screen.

  2. Click the App Settings tab and select Fields under Permissions.

  3. Look for the "Created by" or "Updated by" field in the Target Field column and check the current setting. Then, select the View check box for the user to whom you want to give the view permission for History.
    You can also add individual user, department, or group first and then select the View check box.

  4. Click Save on the upper left side of the screen, and update the app.