Use the information in this article to start adding users to Kintone.

The method described here can be used to add users anytime, unlike inviting users from the screen that appears during initial logins and the free trial period.

You can add users even if you haven't added any departments.
It is also possible to add departments later on after you have added users. For information on how to add departments, refer to the following page.
Adding departments

Note that only Kintone users & system administrators can add users.

1. Click the Settings icon (the gear-shaped icon) at the top of Kintone, then click Users & system administration.

   

2. On the Users & system administration screen, click Departments & Users under User Administration.
   

3. Make one of the selections below, depending on whether or not you want to set a department for the user. (You can also change or set a user's department after adding them.)

   • If you want to set the user's department: Expand the department tree and select a department.
   • If you do not want to set a department for the user: Click Users Not Yet Assigned.

4. Click New User.

5. Configure the settings on the "Add User" screen.

   • Profile Picture:
     Select an image file of 800 KB or less in size. The following image file formats are supported: GIF, JPEG, PNG, and BMP.
   • Name:
     • Display Name (Required):
       Enter the user's name to be displayed on Kintone.
     • Given Name, Surname:
       Enter the user's surname and given name.
     • Phonetic Surname, Phonetic Given Name:
       Enter the pronunciation for the user's surname and given name. (Japanese only)
   • Login Name (Required):
     Enter an ID to be used for logging in to Kintone. For information on the accepted character types and maximum length of login names, refer to the following page.
     Characters That Can Be Used for Login Name and Password
   • Email address:
     Enter the user's email address. The email address specified here will be used to receive notification emails from Kintone and to reset the password in the case where the user forgets it. Do not specify a shared email address for this item.
   • Status:
     You can switch the service usage status. Clicking the status button switches the status between Active and Inactive.
   • Available Services:
     This section displays the services that are available with your license and the services for which you have signed up for a trial. Make sure that the checkbox for Kintone is selected.
   • Department(s):
     Set the user's department and job title. For details on how to add departments or job titles, refer to the following pages.
     • Adding departments
     • Managing Job Titles
   • Priority department:
     Select the department that will be given priority to be displayed on the user's screen if they belong to multiple departments.
   • Phone:
     Enter a phone number for the user.
   • URL:
     Enter a web page URL for the user.

   For details on how to configure the Optional settings, refer to the following page.
   Items of User Information

6. Click Save. The Create Password dialog will appear.

7. Set the user's password using either of the following methods.

   • If you want to use an automatically generated password: Select Generate automatically.
   • If you want to set a password manually: Select Enter manually and enter a password.

   

8. Select a method for notifying the user of their password and how to log in.

   • If you want to notify the user by email: Click Create and Send via E-mail, enter the user's email address and a message, then click Send.
   • If you do not want to notify the user by email: Click Create. After doing so, inform the user of the following information.
     • Access URL of Kintone (Example: https://subdomain-name.kintone.com/k/)
     • Login name
     • Password

The following security features are provided to control user access. Consider using them as needed.

Users can single sign-on (SSO) into Kintone by using user accounts registered with an identity provider (IdP).
For details, refer to the following page.
SAML Authentication

Users will be required to enter a verification code provided by an authentication app (e.g., Google Authenticator and Microsoft Authenticator) in addition to their login name and password. This enables users to log in to Kintone more securely.
For details, refer to the following page.
Two-Factor Authentication

You can limit the networks that can access Kintone by IP address.
For details, refer to the following page.
IP Address Restrictions