Sending Messages to Other Users

Article Number:040652

You can exchange private messages with other users on a one-to-one basis. The messages are only visible to the sender and recipient.
This is beneficial when you want to contact a specific user privately. For example, you can use private messages to ask your supervisor or senior colleague for advice, or to have a casual talk with your co-worker.

Searching for users by username and then sending them a message

For the steps to search for a user by username and then send them a message, see below.

  1. Search for a user in the search box at the top right of the screen, then click the Send private message icon to the right of their username.
    Screenshot: The "Send private message" icon is highlighted

  2. On the Messages screen, click the message input field, enter your message, and click Send.
    Screenshot: A message being entered in the message input field on the "Messages" screen

Sending a message from a People page

For the steps to send someone a message from their People page, see below.

  1. At the top of the Kintone screen, click the Quick access menu icon, and click People.
    Screenshot: Opening a People page from "Quick access menu"

  2. From the list of People, select the user to whom you want to send a message.

  3. On the right side of the People page, click the Send private message icon.
    Screenshot: The "Send private message" icon is highlighted on a People page

  4. On the "Messages" screen, click the message input field, enter your message, and click Send.
    Screenshot: A message being entered in the message input field on the "Messages" screen