Communicating with Team Members Using a Thread

Article Number:040144

A thread is a feature similar to a bulletin board and you can create threads by topic in your space. Even if there are multiple threads for various topics in your space, you can communicate with members smoothly or organize the information members exchange in each thread.

This article explains the steps for creating a thread and posting a comment in it.
In the following example, we first create a "Thread for Business Meeting" in the Space for Sales Department, which has been created in Creating a space for your team, and then post a comment to a member of the Sales Department in the thread. Screenshot: A comment posted in a thread

Let's start creating a thread by performing the following steps and you will get to know how to use a thread to communicate with team members.

Create a thread

  1. In the Spaces section on the Kintone Portal, click Space for Sales Department. Screenshot: "Space for Sales Department" is outlined in the "Spaces" section of Portal

  2. On the space portal, click the New thread icon (the plus sign-shaped icon) in the Threads section. Screenshot: The "New thread" icon is highlighted on a space portal

  3. On the thread creation screen, enter the following information.

    • Thread title: "Thread for Business Meeting"
    • Body text: "Let's share status of your business meeting with members. You can also share documents and demo data used in your meetings."

    Screenshot: The input fields for the thread title and body text are highlighted

  4. If you want to notify space members that a thread has been created, select the Send "To me" notification about the thread creation to space members checkbox.

  5. Click Create thread.

Post comments in the thread

Next, let's write a comment to a team members in the thread.

  1. Click the comment field in the thread. Screenshot: The comment field is highlighted

  2. Click Mention or enter the "@" symbol in the field. Screenshot: The "Mention" link is highlighted

  3. Type a part of the recipient name you want to send a comment to and select your recipient from the candidate list displayed.
    In this example, type "Barbara" and then select "Barbara Miller" from the candidate list. Screenshot: A user to mention is being selected from the displayed suggestions

  4. Write your comment and click Post.
    After posting your comment, a notification will be sent to the specified recipient in Kintone.

Check notifications for thread comments

On the Kintone screen for Barbara Miller, whom you specified as a recipient, a new comment is displayed in the Notifications section.
Screenshot: A new comment is highlighted in the "Notifications" section on Portal

When the recipient clicks on it, the Thread for Business Meeting opens and the corresponding comment is displayed. Additionally, the number of new notifications is displayed on the Notifications icon (the bell-shaped icon at the top of Kintone). Screenshot: A thread is displayed after a new comment in the "Notifications" section was clicked