This is probably because you do not have view permission for the Created datetime field.

In the Search All Contents, Search in Space, and Search in App, search results are sorted by "Created datetime" by default. Therefore, if you do not have view permission for the Created datetime field, the sort cannot be performed properly and the expected search results will not be displayed.

Try one of the following solutions.

• Configure permissions for the Created Datetime field
• Select "Relevance" from the Sort by options on the Search Results Screen
• Use the Filter feature in the View (If you know which field contains the value you want to find)

1. Click the Settings button on the upper right side of the top page of the app.

2. Select the App Settings tab and then click Fields under Permissions.

3. Click Add and then select the Created datetime field to set permissions.
   
   Example

   Management Department	[✔] View	[✔] Edit
   Everyone	[  ] View	[  ] Edit

   In this setting example, the Management Department members will be able to view and edit the Created datetime field. Other users cannot view the returned records when the search results are displayed with the default Sort by setting.

4. Click Save on the upper left side of the screen.

5. On the "Settings" screen, click Update App and then OK.
   The permission setting is applied to the app.

1. Open the target app, enter the keyword in the search box on the upper side of the screen, and perform the search.

2. Select "Relevance" from the "Sort by" options on the upper right side of the search results screen.

3. Change the value for "Created by" and "Created Date Range" if necessary and click Search.

If you already know which field contains the value you want to find, you can also use the Filter feature to find records.

For more details on the Filter feature, refer to the "Filtering Records to Display in the View" page.