Reducing the Disk Usage

This is an introduction on how to reduce the disk usage of your Kintone.

Breakdown of Disk Usage

The disk usage displayed in "Service Usage" of Kintone Users & System Administration is the total of the following capacities:

  • Attachments in Kintone
  • Audit log exported to a CSV file

Service Usage screen

Method 1: Deleting Unnecessary Attachments

When you want to reduce the disk usage, it is effective to delete unnecessary attachments.
Deleting unnecessary attachments will reduce the disk usage. Free space can be used when adding new attachments.

Method 2: Reducing the Disk Usage of Apps

If Method 1 does not work, try to delete files that are left in the change history.

When the change history of the app is enabled, attachments remain in the history even after you delete the attachments from the record.
To delete attachments from the history, you must perform one of the following actions:

When the feature to change history of records is disabled, the histories to date will be deleted.
The history deletion may take some time and thus the disk usage may not be reduced immediately.

Method 3: Reducing the Disk Usage of Audit Logs

Try the following steps if Method 1 and Method 2 do not work.

  • Check the API Settings:
    If you use APIs to add, update, or delete the large amounts of data frequently and repeatedly, the number of the recorded audit logs will be increased.
    If there are unnecessary logs, review the operations that generate the logs.

  • Shorten the Retention Periods of Audit Logs:
    Reducing the number of the recorded logs may reduce the disk usage.
    Configuring Retention Periods of Audit Logs