Terminating the Purchased Storage

Terminate the entire "Purchased Storage".
After the termination process, you can use "Purchased Storage" during the month for which payment has already been made.

  1. Check the time period when the subscription details can be changed.
    The possible time period for termination may vary depending on your licensed subscription.

  2. Click the setting icon gear shaped administration menu icon under the header.

  3. Click Kintone Users & System Administration.
    Image that shows how to display the administration screen

  4. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Image of Subscription Details

  5. Click on Terminate in "Storage" of "Options" section.
    Image that shows Options

  6. Click TERMINATE on the confirmation screen.