Is there a free trial for guest users?

Article Number:040339

There is a free trial for guest users. The 30-day free trial period starts automatically when a guest user invited to a guest space first logs in to Kintone.

How to Start a Free Trial for Guest Users

  1. Inviter: Create a guest space in Kintone and invite a guest user.
    Adding Guest Spaces
    Guest Management (Inviting Guests)

  2. Guest: When an invitation e-mail has arrived, click the link within the e-mail to log in.

    Guest Actions: Login Process for Guests

    When the guest user is logged in, the 30-day free trial starts automatically.

What Happens When the Free Trial for Guest Users Expires

When the 30-day free trial for a guest user expires, their license is automatically changed from "Trial" to "Required".
If you want a guest user to continue using Kintone after the trial period ends, a guest account license for the user is required.

You can check the number of guest users and available licenses on the "Guest Management" screen.
Checking Guest Account License Usage

If you want to add more guest account licenses

If your number of available guest account licenses is less than the number of guest users, please purchase additional guest account licenses.

For details on how to purchase guest account licenses, refer to Purchasing Option Services.

If a guest user continues using their account without a license after their free trial period has ended, their use of the service may be suspended. You will not be charged automatically, so make sure to complete the purchase process as soon as possible.

If you want to reduce the number of guest accounts

If you no longer need the guest user's account, go to the "Guest Management" screen of Kintone Administration and change the status of the guest user to Inactive.
Changing the status of guest users