What is "Account Linking"?

Article Number:040329

"Account linking" is the act of associating a Kintone account with a guest account when a user with a Kintone account is invited to a guest space in a different Kintone environment as a guest user.

Linking accounts, users will be able to access guest spaces they are invited to from the top page of their Kintone, even though these guest spaces are in a different Kintone environment. In addition, since the guest account linked to a user's Kintone account is not counted as a licensed guest user, the guest account for the user becomes available for free.

Example:
This example explains a case where you have purchased the license for five guest users, out of which three are in use.

  • If no accounts are linked: the remaining number of available guest users is two.

  • If one of the guest accounts is linked with a Kintone account of a different environment: the remaining number of available guest users is three.

Figure: A figure that illustrates account linking

Note that, even if a guest account has become available for free as a result of account linking, the charge will not change automatically. Please complete the procedure for reducing the number of guest user licenses.

For details on how to link accounts, refer to Actions by Guest User: Linking Your Guest Account and Kintone Account.

For details on how to reduce the number of guest user licenses, refer to Changing the Number of Guest Account Licenses to Purchase.