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User Help
Learn the Basics of Kintone
What is Kintone?
How to View the Portal
Basics of App Features
Basics of Space Features
How to view People
Creating and Deleting Apps
Various Ways to Create Apps
Creating an App from the Marketplace
Creating an App from a Template
Creating an App from Scratch
Creating a New App by Duplicating an Existing App (Copying an App)
Integrating Data Across Apps
Resuming App Creation
Deleting an App
Create Apps by Importing Files
Creating an App from an Excel File
Solutions for Handling Excel Files That Exceed Size Limitation of 1 MB, 1,000 Records, and 100 Columns
Creating an App from a CSV File
Field Type Criteria in Creating Apps from Files
Troubleshooting When Creating an App from an Excel or CSV File
Creating an App by Importing a Template File
Adding/Deleting Records
Adding Records
Duplicating Records
Editing Records
Editing Records on the Record List Screen
Deleting Records
Deleting Records in Bulk
Creating and Updating Records in Bulk
Creating and Updating Records in Bulk
Create Records in Bulk: Creating a File
Update Records in Bulk: Editing a File
Supported Formats for Each Field Type
Create/Update Records in Bulk: Importing a File
Creating and Updating Records Including Tables in Bulk
Creating a File to Be Used to Import Data to a Table
Actions to be Taken When You Failed to Bulk Register/Update Records
Canceling the Process of Creating/Updating Records in Bulk
App Settings
Opening the App Settings Page
Changing the Name, Icon, and Description of Your App
Configuring Forms
Configuring Forms
Duplicating/Deleting Fields
Fields Available in Kintone
Label
Text
Rich Text
Text Area
Number
Calculated
Radio Button
Check Box
Multi-choice
Drop-down
Date
Time
Date and Time
Attachment
Link
User Selection
Department Selection
Group Selection
Related Records
Lookup
Space
Border
Field group
Table
Record Number
Created by
Created Datetime
Updated by
Updated Datetime
Field Entry Limits
Adding Tables into Forms
Setting Formulas
Basic Usage of Formulas
Fields That Can Be Referred by Formulas
List of Operators and Functions
SUM Function: Sum Calculation
& Operator: Concatenating Strings
ROUND Function: Round Off, Round Down, or Round Up Numbers
Setting the Round Off, Round Down, or Round Up
IF Function: Changing the Value to Display Depending on the Condition
AND, OR, NOT Functions: Combining Conditions
DATE_FORMAT Function: Displaying Date and Time Using Formulas
DATE_FORMAT Function: Usage Example
Errors Which Are Displayed for Formulas
What Is a Field Code?
Using Lookup to Retrieve Data from Other Apps
What Is Lookup?
Setting Lookup
Using Lookup
Clearing Lookup Settings
Fields That Can Be Specified for "Field Mappings"
Listing Related Records
What Is Related Records?
Setting Related Records
Fields that Can Be Specified for the "Fetch Criteria" Setting in Related Records
Setting Record Views
What Is a View?
Configuring Views
Changing the Number of Records to Be Listed in a View
Duplicating Views
Modifying or Deleting Views
Sorting Views
Changing the Default View
Changing View Column Width for Each User
Saving Column Widths of the View in App Settings
TIPS: Viewing Records That Are Assigned to You
Creating Graphs
What Is a Graph?
Sum Feature and Graph Feature
Creating Graphs
Duplicating Graphs
Modifying or Deleting Graphs
Sorting Graphs
What Is a Periodic Report?
Chart Types and Their Usage
Example Graph Setting: Creating a Graph by Categorizing the Amount of Product Sales by Product Category and then by Product Name
Example Graph Setting: Summing Up the Amount of Sales for the Current Month
General Settings
Changing App Groups to Which Apps Belong
Changing the Color Theme of an App
Setting Process Management
What Can Be Done with Process Management
About Status, Action, and Assignee
Designing Process Management
Basic Usage of Process Management
Example Settings of Request Workflows
Example of Auto Fill of an Approver
TIPS: Useful Settings When Used with Process Management
Notes on Changing the Process Management Settings
App Notification Settings
What Can Be Done with App Notification Settings
Setting Up Notifications with Conditions of Actions on Apps (General Notifications)
Setting Notifications to Be Sent When Records Meet a Certain Condition (Per Record Notifications Settings)
Setting Notifications to Be Sent When an Options Field Is Updated
Setting Reminder Notifications with Date and Time Conditions (Reminder Notification Settings)
Adding Plug-Ins to an App
Customizing an App with JavaScript and CSS
Generating API Tokens
Setting Webhook
Setting Webhook
Webhook Execution Log
Managing Permissions
Actions Available to Users in Apps
Setting App Permissions
Setting Record Permissions
Setting Permission for Fields
Example Permission Setting: Prevent Editing of the Record Whose Status Is "Completed"
Example Permission Setting: Allowing Only the User Who Created a Record to View, Edit, Delete the Record
Example Permission Setting: Allowing Only the Users in Human Resources to Edit and Delete Records, and the Other Users Only to View Records
Setting Categories
What Can Be Done with the Category Feature
Setting Categories
App Localization Settings
Setting the Record Title
Misc Settings
Setting the Thumbnail Image Display
Setting an App Code
Disabling Comments
Setting the Significant Digits of Numbers and the Rounding Method
Changing the First Month of the Fiscal Year
Setting App Actions
What Can Be Done with App Actions
Configuring App Actions
Combinations of Field Types Acceptable for App Action
Previewing Apps
Downloading App as Template
Utilizing Data That Is Added in Apps
Filtering Records to Be Displayed
Displaying Records Which Meet Multiple Conditions
Exporting Data to a File
Canceling the Data Export Process
Posting Comments to Records
Copying Record URLs
Printing Records
Summarizing Data
Summarizing
Retrieving Embed Tags for Summarized Results
Exporting Summarized Results to a File
Example of Setting Sum Conditions: Categorizing and Summing Up the Amount of Product Sales by Product Category and then by Product Name
History
Checking Change History of Records/Reverting Records to Previous Version
Disabling the Logging Feature for Change History
Space
Actions Available to Users in Spaces
What Is an In-Space App?
What Is Related App & Space?
Actions in Spaces
Creating Spaces
Configuring Spaces
Adding or Deleting Space Members
Joining or Leaving a Space
Creating Threads
Deleting Threads
Following Threads
Unfollowing Threads
Posting Comments to Threads
Creating Apps in Spaces
Attaching Apps to Spaces or Threads
Deleting Spaces
Setting Thread Actions
What Can Be Done with Thread Action
Creating Thread Actions
Guest Space
Adding Guest Spaces
Inviting Guests
Guest Actions
Guest Action:Guest User Login Process
Guest Action: Linking the Guest Account to Your Kintone Account
Guest Action: Editing Profile
Guest Action: Changing the E-mail Address
Guest Action: Rejoining the Space You Previously Left
People
Posting Comments to Your People
Users Who Can View Your Post
Follow Other User's People
Sending Messages to Other Users
Message
Sending Messages to Other Users
Mobile
Using Kintone on Mobile Devices
iOS
Using Kintone on Safari for iOS
Using the Mobile App for iOS
Troubleshooting for Access from iOS Devices
Allowing/Disallowing Notifications on Mobile Devices (for iOS)
Android
Using Kintone on Chrome for Android
Using the Mobile App for Android
Troubleshooting for Access from Android Devices
Allowing/Disallowing Notifications on Mobile Devices (for Android)
Using the Desktop View on Mobile Devices
How to Use Mobile Version Screens
Understanding Notifications on Mobile Devices
What to Do When a Mobile Device Running Kintone Is Lost
Notifications
Checking Notifications
When and to Whom Notifications Are Sent
The Difference Between "To Me" Notifications and Other Notifications
Marking Read Notifications as Unread
Setting E-Mail Notifications
E-mail Notification Subjects
Search for Data
Searching Data
Searchable File Formats
Integrating External Services with Kintone
Integrating Microsoft Power Automate with Kintone
Integrating Slack with Kintone
Personal Settings/Account Settings
Personal Settings
Account Settings
Useful Operations
Specifying Comment Recipients
Adding Apps to Favorites
Bookmarking Pages
Switching Between 12-Hour/24-Hour Clock Display
Attaching Files by Drag and Drop
Working with Kintone Using Keyboard Shortcuts
Displaying a Default Contact Name When Creating a Record
Administrator Help
Invitation
Inviting Team Members During Your First Login
Invite Team Members While You Are in Trial Period
Accessing the System Administration Screen
Opening the System Administration Screen
Managing Apps
Accessing the App Management Screen
Checking Your App License Usage
Checking/Downloading App List in the App Management Screen
Deleting Apps from the App Management Screen
Restoring Deleted Apps
Managing App Templates
What Is an App Template?
Settings That Are Not Included in App Templates
Creating an App Template File
Creating a Template from an App
Exporting App Templates to a File
Managing Spaces
Managing Spaces
Deleting Spaces through Space Management Screen
Restoring Deleted Spaces
Managing Space Templates
What Is a Space Template?
Data That Is Included or Excluded from Space Templates
Creating a Template from a Space
Importing a Space Template from a File
Exporting Space Templates to a File
Managing Thread Actions
Accessing the Thread Action Management Screen
Managing Guests
Enabling 2-Step Verification Authentication for Guests
Managing Guests
How to Check the Name and Status of Guest Users
How to Check the Number of Guest User Accounts
Checking the Required Number of Guest Account Licenses
Managing Permissions
Permissions for Main Actions on Portal
Types of Kintone Administrators
Configuring Permissions in Kintone Users & System Administration
Configuring Groups (or Roles)
Restricting Visibility of Departments and User Details Across Different Top-Level Departments
Configuring Permissions in Kintone System Administration
Setting Kintone System Administrators
Changing Permissions for Creating Apps
Changing Permissions for Creating Spaces
Changing Permissions for Creating Guest Spaces
Managing App Groups
What is an App Group?
Adding an App Group
Configuring the Permissions of an App Group
Changing the Default App Group
Deleting an App Group
Editing Portals
Setting/Changing the Portal
Using Announcements
Setting Kintone
Setting the Activated Features
Enabling E-Mail Notifications by Administrators
Changing the Default Setting for the View on Mobile Browsers
Plug-Ins
Adding/Deleting Plug-Ins (System Administration)
Customizing the Whole Kintone with JavaScript and CSS
Changing the Header Color
Backup
Backing up Records
Audit Logs and the Import/Export of Data
Data Types That Can Be Imported or Exported
Audit Log Checking and the Log Lists
Limits
List of Limits
Usage Guide
Purposes
Displaying Date/Day of Week/Time
Displaying the Date That Is a Month (30 Days) from Today
Using Last Updated Date of Record to Check and Clean up Apps
Various Calculations
Calculating the Number of Days or Weeks
Data Display Format
Using Thousands Separators
Tips on Utilizing Tables
Counting the Number of Table Rows
Tips on Adding/Displaying Records
Managing Your Schedule in Kintone
Displaying Multiple Fields in the Title Field
How to Summarize Data
Summarizing the Amount of Sales for Current Month
Summarizing and Creating Graphs of Monthly Order Amount
Categorizing and Summarizing the Amount of Product Sales by Product Category and then by Product Name
Tips on Migrating Apps or Data
Migrating an App to Another Kintone
Q&A/Troubleshooting
Problems Related to Log in
When Users Forget Their Passwords
Unable to Access Due to Client Certificate Error
FAQs/Troubleshooting Topics Regarding General Actions in Kintone
What Is "Like"?
Symbols That Cannot Be Used for Search or Filtering
When Using Kintone, An Error Message Is Displayed to Ask for Log In
Specifying Comment Recipients
Bookmarking Pages
FAQ's Related to Actions on an App
Checking App Creators
Steps to Restore Accidentally Deleted Apps
Adding Apps to Favorites
Copying an App Including It's Records
When Fields Are Not Displayed in the Order You Set in the Record Selection Screen of the Lookup Settings
Troubleshooting Problems Related to Actions on an App
An Error Message Is Displayed and Unable to Delete an App
FAQs Regarding Processing Records
Can I Save a Filtered Record View?
Can I Change/Delete the "(All)" View?
Can I Renumber Records from 1?
Can I Set Access Permissions for Views?
Which Fields Can Be Used for Sorting?
How Can I Specify Character Encoding When Exporting Data to a File?
What Should I Note When Working with a Large Amount of Data?
Can I Open Records When Comments and History Are Closed?
Troubles That Might Occur When Processing Records
When the Message "Cannot save the record because of error(s) in the following input data." is Displayed
Unable to Save Records with "(Cannot display the item name)" Error (For App Administrators)
FAQs/Troubleshooting Topics Regarding Mobile Access
What to Do When Users' Mobile Devices Are Lost
What to Do When Client Certificates on Users' Mobile Devices Expire
Troubleshooting for Access from iOS Devices
Troubleshooting for Access from Android Devices
Cannot Receive Push Notifications While in Doze Mode in Android 6 or Later Devices
FAQs/Troubleshooting Topics Regarding Notifications
When You Cannot Receive Notifications
When You Cannot Receive E-mail Notifications
What Can I Do with "Send REST API Notifications by E-mail"?
FAQs Regarding Guest Spaces
Checking the Guest User's Status of Use
Guest User's Trial/Required/Not Required License
Checking the Guest User's Trial Expiration Date
What Happens When Guest User's 30-Day Trial Expires?
Deactivating Guest Users
Granting Access Permissions for Apps in Guest Spaces
Is It Possible to Use Departments or Groups in Apps in Guest Spaces?
Unable to Create Guest Spaces
Kintone Storage
How to Check Kintone Storage and Current Usage
When Current Usage Exceeds the Limit
Increasing Kintone Storage
Reducing the Current Usage
Terminating the Purchased Storage
FAQs Regarding Registered Information and User Details
When a User Is Deleted, Will That User's Data Be Also Deleted?
FAQs Regarding Print
Hiding the Page Name or the Date of the Header/Footer When Printing
Kintone Glossary
API Token
Kintone Users & System Administrator
JavaScript and CSS Customization
Kintone Mobile
Kintone System Administrator
Recipient
Mentions
App
App Action
App Group
App Code
App Administrator
Favorites
Related App & Space
Related Records
Graph
Guest Space
Apps in a Guest Space
Guest User
Comment
Subdomain
Filter
Summarize
Space
In-Space App
Thread
Thread Action
Notifications
Periodic Report
Table
People
Field
Field Code
Form
Bookmark
Plug-Ins
Process Management
Header
History
Portal
Message
Reminder
Lookup
Record
View
Record Details Screen
Kintone Help
User Help
App Settings
Setting Webhook
Setting Webhook
Articles in this category
Setting Webhook
Webhook Execution Log
