Activate E-Mail Notifications Setting

If you enable "Activate e-mail notifications" in the system administration, you can receive Kintone notifications via e-mails as well. By default, this setting is enabled.

To receive Kintone notifications by e-mails, you also need to configure other settings, including system mails and e-mail addresses. For details, refer to "Setting E-Mail Notifications".

This page explains each option for the "Activate e-mail notifications" setting.

Option Description Default
Activate e-mail notifications Configure if you want to receive Kintone notifications via e-mails as well. Activated
Default value for the receiving setting Configure the default value as to whether users receive e-mail notifications or not. Receive (Only "To Me")
E-mail Notification Format Configure whether users receive e-mail notifications in HTML or Text format. HTML format ("Allow users to change in their personal settings" is enabled)
Other settings Configure whether to send notifications by e-mail when REST API actions are performed on Kintone. "Send REST API notifications by e-mail" is disabled

The following sections describe each option in detail. For setting procedure, refer to "Procedure".

Details of Each Setting Option

Default Value for the Receiving Setting

You can set the default value whether users receive e-mail notifications or not.
When you change the default value for the receiving setting, users who are affected by the change vary according to the following conditions.

  • Users who have never changed the e-mail notifications setting in Personal Settings
    The setting after the change is applied.
  • Users who have already changed the e-mail notifications setting in Personal Settings
    The setting by the user is not changed. The value configured by the user is still effective.
  • Users added after the setting has been changed
    The value after the change is applied upon user's addition.

Users can change the value later.

If you select "Receive (Only "To Me")" in System Administration, users will receive only "To Me" notifications as e-mail notifications.
"To Me" notifications are sent to users when they are specified as recipients in comments or they are assigned as assignees for process management. The number of "To Me" notifications that a user has received is displayed on the notification icon that is located on the top of the screen. These "To Me" notifications are sent via e-mails. Feature Activation screen * Details on the configuration to receive "To Me" notifications are described in the When and to Whom Notifications Are Sent page.

To receive "All" notifications, the e-mail notifications setting in Personal Settings needs to be changed.
However, if "Send me all notifications" is selected, all notifications including "To Me" notifications are sent via e-mails and thus users may receive numerous e-mails. If a large number of notifications are received in Kintone because of API execution, for example, please note that numerous e-mail notifications are also delivered.

E-mail Notification Format

You can select "HTML format" or "Text format" for e-mail notifications that users receive.
When you change the format of e-mail notifications, users who are affected by the change vary according to the following conditions.

  • Users who have never changed the e-mail notification format in Personal Settings
    The setting after the change is applied.
  • Users who have already changed the e-mail notification format in Personal Settings
    The setting by the user is not changed. The value configured by the user is still effective.
  • Users added after the setting has been changed
    The value after the change is applied upon user's addition.

Users can change the value later.

If you deselect "Allow users to change in their personal settings" and save the setting, users cannot select the e-mail notification format in Personal Settings.
The "E-mail Notification Format" setting that each user has selected in Personal Settings is cleared and cannot be restored.

Example of an HTML e-mail notification:

Example of an e-mail notification in Text format:

Other Settings

You can set whether to send notifications by e-mail when REST API actions are performed on Kintone.
The default value is disabled.
You may not receive some e-mail notifications if Send REST API notifications by e-mail is disabled. To receive all notifications by e-mail, you need to enable this setting.
For details of this setting, refer to the page which explains how to Send REST API notifications by e-mail.

Procedure

The following procedure describes how to configure the E-mail Notifications setting.

  1. Click the Settings icon Settings icon in the upper right of the Kintone screen to open Kintone<b> </b>Administration. Opening the System Administration

  2. Click "Feature Activation". Feature Activation screen

  3. Under the "E-mail Notifications", configure options as necessary.

  4. Click "Save".

The configured settings are applied to users.