Changing the Number of Licensed Users

Article Number:03016

Only Kintone Users & System Administrators can perform this action.

  1. Click the gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.

  4. In "Kintone", click Change Plan. Screenshot: "Change Plan" is highlighted

  5. Change the number of licensed users, and then click Next.
    It is not possible to place an order with the number of licensed users less than the number of application users.

  6. Confirm that the contract information shown on the screen is correct, then click Submit.
    Screenshot: "Submit" is highlighted
    When the updated subscription details screen appears, the procedure has been completed.

  7. Close the page displaying the subscription details.