How to Set Initial Password
You can set the initial password of Kintone by clicking the link in the e-mail that you received after signing up the trial.
- Example of the link in the e-mail:
However, the link expires in 24 hours after receiving the e-mail.
An error will be displayed if you click the link after the expiration.
When an Error Is Displayed
Set the initial password by following the steps below.
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Access the URL below.
https://subdomain name.kintone.com/
As a subdomain name, enter the string you registered when you applied the trial. -
On the login screen, click Having Trouble Logging In?.
If the login screen does not appear, the subdomain name you entered may be incorrect. Please Contact us. -
Enter the e-mail address that you registered to sign up for the trial, and click Reset Password.
If you do not know the e-mail address that you registered, Contact us.
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You will receive an e-mail describing the way to reset the password.
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Click the URL shown in the e-mail to reset the password.
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Set your new password.
Once you click Save, the login screen appears. -
Check that you can log in to the system using the new password.