Setting E-Mail Notifications

You can receive notifications that you receive in Kintone by e-mails as well.
Notifications related to apps, spaces, People, and messages can be received via e-mails.

To receive e-mail notifications, you need to set the following.

  • Set E-mail addresses of users who will receive notifications (set by the Kintone Users & System Administrator or by each user).
  • System administrator enables the E-mail Notifications feature.
  • The app administrator sets notifications for each app as necessary.
  • Each user configures personal settings.

Described below are steps to configure e-mail notifications.

Configuring the System Mail Account (By Administrators)

To receive e-mail notifications, system mail account must be configured in Kintone Users & System Administration.
For details, see the "Enabling E-Mail Notifications by Administrators" page.

Setting an E-mail Address (By Users or Administrators)

Check whether an e-mail address has been specified in your profile.
For details on how to view/change profiles, see the "Viewing and Changing Profiles" page.
Kintone Users & System Administrators can add e-mail addresses to user details as well.
Editing User Information

Enabling E-mail Notifications (By Administrators)

System administrator enables e-mail notifications in the feature activation screen of System Administration.

Setting an App (By App Administrators)

The administrator of each app configures the notification settings of the app to receive notifications, as necessary.
In the notification settings of the app, the administrator can configure various notification conditions.

For example, notifications can be sent to User A when a record is added, or notifications can be sent to the Created by user when the status is changed to Approved. Image

Setting Your E-mail Notifications (By Users)

You configure your personal settings to receive e-mail notifications.

  1. Click the setting icon Setting icon on the upper right of the screen, and then click Personal Settings.
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  2. Select whether to receive e-mail notifications. You also need to select the type of e-mail notifications to receive and the format.
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    You can refer to the following page for the difference between To Me notifications and All notifications.
    The Difference Between "To Me" Notifications and Other Notifications
    For details on receiving e-mail notifications, see the "Receive the e-mail notification" column on the following page:
    When and to Whom Notifications Are Sent

  3. Click "Save".

By configuring the settings described above, you can receive To Me notifications or all notifications.

Notes on Access Control

If access control has been applied by the administrator, you need to take any of the following measures in order to access Kintone using the URL listed in the notification e-mail.

Client Certificate Authentication

When you access the URL listed in the e-mail notification, the following screen is displayed.
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If you have the required setting to use Client Certificate Authentication, you can access Kintone by selecting the check box and clicking the URL.

Basic Authentication

If the administrator enabled the Basic authentication, accessing the URL listed in the e-mail notification displays the authentication screen.
Enter the user name and password used for Basic authentication. For your user name and password, check with your administrator.

Example of an authentication screen on Google Chrome:
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Two-Factor Authentication

If two-factor authentication has been enabled, you will be asked to enter a verification code after accessing the URL listed in the notification e-mail and entering your user name and password for login.
Launch an authentication app such as Google Authenticator to get a six-digit verification code, and then enter that code. Image

For details on how to get your verification code, see the "How Can I Get a Two-Factor Authentication Verification Code?" page.