Webhook Execution Log

You can check the latest 10 execution logs for each Webhook setting.
In the execution logs, you can find the following information:

  • Whether the notification is successfully sent
  • Notification ID
  • Action type
  • User who performed the action
  • Execution date and time
To check for logs older than the latest 10 logs, check the audit log. The audit log can only be checked by Kintone Users & System administrators. For details on the audit log, see the following page:
Audit Log Checking and the Log Lists

  1. Open the app settings page.
    Opening App Settings Page
  2. Click the "App Settings" tab.
  3. Under "Customization and Integration", click "Webhooks".
    On the Webhook list screen, you can check if the latest notification was successfully sent. Image
  4. Click "Check Logs" for the Webhook whose logs are to be checked. Image
  5. Check the execution results from the log.
    Image: Indicates that the notification was successfully sent.
    Image: Indicates that the notification failed. Image

If all notifications failed, Webhook settings may be wrong.
If only some of the notifications failed, the following may be the possible causes:

Cause Notes
The number of notifications exceeded 60 in one minute. For Webhook, up to 60 notifications can be sent per minute. If more than 60 records are processed in one minute, for any subsequent records that are processed, Webhook notifications will not be sent.
The notification failed due to an error with Kintone. The following may be the possible causes:
  • The size of notification data that was sent exceeded the maximum limit (1 MB).
  • Timeout occurred in Kintone.
Notifications failed due to an error in the receiving web service. The following may be the possible causes:
  • The web service that is to receive the notification is inactive due to maintenance and so on.
  • Timeout occurred in the receiving web service that is to receive the notification.
  • The number of notifications that the web service can receive exceeded the maximum limit.