Example Settings to Autofill an Approver

Article Number:040569

By autofilling a process management assignee (e.g., for an approver role), you can simplify the process for adding records and also prevent input errors.
This article shows two autofilling examples.

Example 1: Setting a reporting manager as an assignee

In this example, you will assign a user's reporting manager in a custom field of the user's profile so that the reporting manager will be automatically made the next process management assignee after the user takes an action.

Image of the created app:
Screenshot: An example of the screen that appears when you click the button for the "Apply" action on the "New record" screen or the record editing screen

To set a reporting manager as an assignee, follow the steps below.

For information on how to configure process management, refer to the following page.
Basic process management usage

Add a custom field for a reporting manager

To carry out the steps described below, you need to have Users & system administration administrative permission.

  1. Click the Settings icon (the gear-shaped icon) at the top of Kintone, then click Users & system administration.
    Screenshot: "Users & system administration" is highlighted

  2. Click Departments & Users on the Users & system administration screen.
    Screenshot: "Departments & Users" in "Users & system administration" is highlighted

  3. On the Departments & Users screen, click Profile Settings.
    Screenshot: "Profile Settings" on the "Departments & Users" screen is outlined

  4. On the Profile Settings screen, click Add in the Custom Fields section.
    Screenshot: "Add" is highlighted in the "Custom Fields" section on the "Profile Settings" screen

  5. On the Add Custom Field screen, enter a field name. In this example, name the field "Reporting Manager".
    Select User selection for the field type.
    Screenshot: The "Add Custom Field" screen is displayed

  6. Click Save.

  7. On the Departments & Users screen, click the icon to the left of the user whose manager you want to set.
    Screenshot: The icon for changing user information is highlighted on the "Departments & Users" screen

  8. On the Change User Information screen, specify a user in the custom field "Reporting Manager" at the bottom of the page.
    The custom field can contain only one user. To allow multiple reporting managers, you need to add a custom field for each reporting manager.
    Screenshot: On the "Change User Information" screen, "Reporting Manager" is specified as the custom field name

  9. Click Save.

Add a reporting manager as an assignee

  1. Open the Kintone app where you want to add a reporting manager as an assignee, and then open the Process management screen.

  2. In the status where you want to add the reporting manager as an assignee, click the Select users from departments or groups icon under the Assignee list section. Screenshot: The "Select users from departments or groups" icon is highlighted on the"Process management" screen

  3. In the Select users dialog, click Others, and then choose the reporting manager.
    To make a request to multiple reporting managers, you must add multiple assignees when configuring the process management.
    Screenshot: "Others", "Reporting Manager" and "Add" are highlighted on the "Select users" dialog

  4. Click Add.

Example 2: Setting multiple approval routes

Depending on the department of the requestor or the contents of the request, multiple combination of approvers can be set. In such case, you can create an approval route in another app.
By getting an approval route using a lookup when making a request, an appropriate assignee for the department or the request is set, thus enabling the process management.

Image of the created app:
Screenshot: An example of how a record is displayed with process management configured

To set multiple approval routes, follow the steps below.

Create an approval route app

  1. Create an app to add an approval route.
    Add the following fields to the form of the app:

    • Approval route name: Text field
    • Department: Department selection field
    • Approver: User selection field
    • Related departments: Department selection field
    • Final approver: User selection field
  2. Create a new record in the approval route app.
    Screenshot: The "View" screen of an approval route app

Retrieve the approval route

  1. Open the Kintone app where you want to add a reporting manager as an assignee.

  2. Place the following fields on the form.

    • Approval route name: Lookup field
    • Approver: User selection field
    • Related departments: Department selection field
    • Final approver: User selection field

    Screenshot: Adding necessary fields to a form in the app for process management

  3. In the settings dialog for the "Approval route name" field, configure the fields to retrieve the approval route name and assignees (Approver, Related departments, and Final approver).
    By including "Priority department" for "Related departments" in the initial filter setting, you can get the approval route for your department immediately.
    Screenshot: The lookup setting items are highlighted on the "Lookup settings" screen For details about Lookup fields, refer to the following page.
    "Lookup" field

  4. Configure the process in the Process management screen as follows:

    • Status
      Before application, Applying, Approved, Confirmed, Final-approved
    • Process
      Status Assignee Condition Action Next status
      Before applying Created by Apply Applying
      Applying Approver Approve Approved
      Approved Related departments Confirm Confirmed
      Confirmed Final approver Final-approve Final-approved
    • Configured settings for the process management Screenshot: Example of settings for "1. Enable this feature" and "2. Status settings" on the "Process management" screen Screenshot: Example of settings for "3. Process flow settings" on the "Process management" screen