Reminder Notifications: Setting Reminder Notifications with Date and Time Conditions

Article Number:040564

You can set reminder notifications by specifying date and time conditions based on the value in the Date/Date and time field.
Since you can specify conditions like "xx days before" or "xx days after", it is possible to send confirmation notice beforehand or send notification after a certain period of time.

Steps

  1. Click the app settings button Settings button at the upper right of the "View" screen, select the App Settings tab, and then select Reminder Notifications under Notifications.

  2. Click Add.
    Image

  3. Specify the reminder condition.
    Notification Trigger For the reminder condition, specify two items: "When" and "Condition".
    At the date and time specified in "When", if the condition specified in "Condition" is met, the notification is sent.

    For example, assume that the reminder condition items are set as described below, and you create a record where the Due Date field is set to January 25, 2020.
    When:
    Due Date, 1 day, before, 9:00 a.m.
    Condition:
    Status, includes any of, Waiting

    Under the above condition, a notification is sent if the "status" is "Waiting" at 9:00 a.m. on January 24, 2020 (one day before the date in the Due Date field). When and Notification Trigger  

  4. Add a recipient user, group, or department from the Add user, group, or department search box or select a field to be specified as a notification recipient from the Add a field for selection drop-down list.
    The following fields can be selected from the Add a field for selection drop-down list:

    • Created by
    • Updated by
    • User selection*1
    • Department selection field*1
    • Group selection field*1
    • Assignee*2

    *1 The field can be selected only when it is placed on the form.
    *2 The field can be selected only when the Process Management feature is enabled. Recipient

  5. As needed, enter text to be used as the notification subject in the Summary input field. Summary The text entered in the Summary input field appears on the notification. Image

  6. Select a time zone in Reminder Time Zone, if necessary.

  7. Click Save on the upper left side of the screen. Save

  8. Click Update App on the upper right side of the screen.

Notes

  • Notifications are not sent to users who do not have view permission for the app or records.
  • There may be cases where notifications are sent a few minutes off from the specified time.
  • If notifications are generated by reminder conditions while Kintone is inactive due to scheduled maintenance, the notifications will be sent all at once after the maintenance finishes.
  • When using a time zone with daylight-saving time:
    When the start time or the end time of daylight-saving time falls between the value of a Date and time field and the scheduled time of the reminder notification, the notification will be sent with a one hour time lag.
    Examples of notifications that are affected by 2012 daylight-saving time, which starts at 2:00 a.m. on March 11 and ends at 2:00 a.m. on November 4
    Reminder time zone setting Value in the Date and time field Reminder notification setting Notification send time
    Pacific Standard Time (USA and Canada) March 13 6:00 PM Notify three days before March 10 5:00 PM
    Pacific Standard Time (USA and Canada) November 5 6:00 PM Notify three days before November 2 7:00 PM