Setting Categories

Procedure

  1. Open the app settings page.
    Opening App Settings Page
  2. Click the "App Settings" tab.
  3. Under "Advanced Settings", click "Categories". Image
  4. Select the "Use categories" check box.
  5. Set the desired categories in "Category Tree".
    To add a category, click Plus (+) icon.
  6. Click "Save" on the upper left side of the screen.

If an Error Message Appears When Trying to Disable Categories

If you encounter an error message while you are trying to disable categories, please refer to the following to find a solution.

Error Message Cause and Solution
Cannot disable the category. The category has been referred from the Lookup field "XXXX" in the app "XXXX". Change or delete the Lookup field settings. The category in this app is specified in the setting of the Lookup field in other app. In this case, you cannot disable the category.
To disable the category, open the app settings page of the app indicated in the error message, and change the setting of, or delete the Lookup fields.
Cannot disable the category. The category has been referred from the Related Record field "XXXX" in the app "XXXX". Change the setting in the source Related Record field or delete the field. The category in this app is specified in the setting of the Related Record field in other app. In this case, you cannot disable the category.
To disable a category, open the app settings page of the app indicated in the error message, and change the setting of, or delete the Related Record fields.
Cannot disable the category. The category has been referred from the Lookup field "XXXX" in the app "XXXX", which was deleted and can be restored.
To disable the category, restore the app "XXXX (App ID: XXXX)", and then change the setting of, or delete Lookup field.
* Only Kintone Users & System Administrators can restore apps. For details, see the Help.
The category in this app is specified in the setting of the Lookup field in deleted app. This category cannot be disabled to prevent the data loss of Lookup fields when restoring of the app is needed.
To disable the category, restore the deleted app, and then change the setting of, or delete the Lookup field. Or, you will be able to disable the categories 14 days after deleting the app when it becomes unrecoverable.
Only Kintone Users & System administrators (those who create users/departments, and configure security settings) can restore the app.
Cannot disable the category. The category has been referred from the Related Record field "XXXX" in the app "XXXX", which was deleted and can be restored.
To disable the category, restore the app "XXXX (App ID: XXXX)", and then delete or change the Related Records field settings.
* Only Kintone Users & System Administrators can restore apps. For details, see the Help.
The category in this app is specified in the setting of the Related Record field in deleted app. This category cannot be disabled to prevent the data loss of Related Record fields when restoring of the app is needed.
To disable the category, restore the deleted app, and then change the setting of, or delete the Related Record field. Or, you will be able to disable the categories 14 days after deleting the app when it becomes unrecoverable.
Only Kintone Users & System administrators (those who create users/departments, and configure security settings) can restore the app.