This article explains the steps to delete or disable categories and actions you should take when an error occurs.

1. Before deleting a category, make sure there are no records classified under the category you want to delete.

   • To check which records are classified under the category, click on the category on the "View" screen while the Category feature is enabled.
   • If any records appear on the screen, open the "Edit Record" screen of each of the records, deselect the category, and then save.
     Repeat this operation until there are no records classified under the category.

2. Click the App Settings icon (the gear-shaped icon at the upper right of the "View" screen), select the App Settings tab, and then select Categories under Advanced Settings.
   

3. Click the Delete icon at the right of the category that you want to delete.

4. Click Save on the bottom right side of the screen.

5. Click Update App on the upper right side of the screen.

6. On the confirmation dialog, click Update App.

1. Click the App Settings icon (the gear-shaped icon at the upper right of the "View" screen), select the App Settings tab, and then select Categories under Advanced Settings.
   

2. Uncheck the Use categories check box.

3. Click Save on the bottom right side of the screen.

4. Click Update App on the upper right side of the screen.

5. On the confirmation dialog, click Update App.

Disabling the Category feature hides the "Categories" field on records. It also hides the category tree on the "View" screen.

Note that disabling the Category feature does not delete categories added on the Categories setting screen nor delete the data of each record's "Categories" field.

If an error message appears when you try to disable the Category feature, refer to the following and take necessary actions.