What is Kintone?
Adding Users and Departments
Inviting Team Members
Creating Your App
Adding Data to Your App
Communicating with Members Using Comment Feature in Apps
Changing the Settings for Your App
Creating Your Space
Creating a Space for Your Team
Communicating with Team Members in a Thread
Learn the Basics of Kintone
What Is Portal?
What Is an App?
What Is a Space?
What Is People?
Using the Portal
Reordering Favorite Apps
Reordering Favorite Spaces
Creating and Deleting Apps
Various Ways to Create Apps
Adding a Sample App
Creating an App from Scratch
Creating a New App by Duplicating an Existing App (Copying an App)
Creating an App from a Template
Adding Apps to Favorites/Removing Apps from Favorites
Integrating Data Across Apps
Resuming App Creation
Deleting an App
Create Apps by Importing Files
Creating an App from an Excel File
Solutions for Handling Excel Files That Exceed Size Limitation of 1 MB, 1,000 Records, and 100 Columns
Creating an App from a CSV File
Field Type Criteria in Creating Apps from Files
Troubleshooting When Creating an App from an Excel or CSV File
Creating an App by Importing a Template File
Deleting Records in Bulk
Editing/Deleting Records in the View
Creating and Updating Records in Bulk
Creating and Updating Records in Bulk
Add Records in Bulk: Creating a File
Update Records in Bulk: Editing a File
Supported Formats for Each Field Type
Create/Update Records in Bulk: Importing a File
Adding and Updating Records Including Tables in Bulk
Creating a File to Be Used to Import Data to a Table
Viewing the Status of the Import from File Action
What to Do When Failed to Bulk Add/Update Records
Canceling the Process of Creating/Updating Records in Bulk
App Settings Page
Configurable Options in App Settings
Changing an App Name
Configuring Notes for App Administrators
Fields Available in Kintone
Date and Time
Field Entry Limits
Adding Tables into Forms
Basic Usage of Formulas
Fields That Can Be Referred by Formulas
List of Operators and Functions
Usage Examples of Operators and Functions
& Operator: Concatenating Strings and Numbers
ROUND Function: Round Off, Round Down, or Round Up Numbers
Setting the Round Off, Round Down, or Round Up
IF Function: Changing the Value to Display Depending on the Condition
AND, OR, NOT Functions: Combining Conditions
CONTAINS Function:Calculation using Check Boxes and Multi-Choices
SUM/CONTAINS Functions: Calculations in Tables
Calculation of Date, Time, and Date and Time
DATE_FORMAT Function: Displaying Date and Time by Specifying Its Display Format
Data Types of Values That Are Referred by Formulas
Errors Which Are Displayed for Formulas
What Is a Field Code?
Using Lookup to Retrieve Data from Other Apps
What Is Lookup?
Clearing Lookup Settings
Fields That Can Be Specified for "Field Mappings"
Listing Related Records
What Is Related Records?
Setting Related Records
Fields that Can Be Specified for the "Fetch Criteria" Setting in Related Records
What Is View?
Changing the Number of Records to Be Listed in a View
Modifying or Deleting Views
Changing the Default View
Changing View Column Width for Each User
Saving Column Widths of the View in App Settings
What Is a Graph?
Sum Feature and Graph Feature
Modifying or Deleting Graphs
What Is a Periodic Report?
Chart Types and Their Usage
Example Graph Setting: Creating a Graph by Categorizing the Amount of Product Sales by Product Category and then by Product Name
Example Graph Setting: Summing Up the Amount of Sales for the Current Month
Changing an Icon and Setting the Description of an App
Changing the Color Theme of an App
Setting Process Management
What Can Be Done with Process Management
About Status, Action, and Assignee
Designing Process Management
Basic Usage of Process Management
Example Settings of Request Workflows
Example of Auto Fill of an Approver
TIPS: Useful Settings When Used with Process Management
Notes on Changing the Process Management Settings
App Notification Settings
What Can Be Done with App Notification Settings
General Notifications: Setting Up Notifications with Conditions of Actions on Apps
Per Record Notifications: Setting Notifications to Be Sent When Records Meet a Certain Condition
Per Record Notifications: Setting Notifications to Be Sent When an Options Field Is Updated
Reminder Notifications: Setting Reminder Notifications with Date and Time Conditions
TIPS: Recipients That Can Be Selected Using the Add a Field of the Form Option
Adding/Deleting Plug-Ins (App Settings)
Generating API Tokens
Checking Webhook Execution Logs
Content of Webhook Notification Triggered by Actions in Kintone
Actions Available to Users in Apps
Setting App Permissions
Configuration Patterns for "Permissions for App"
Applying the Same Permissions to Multiple Apps
Changing App Groups to Which Apps Belong
Setting Record Permissions
Setting Permission for Fields
Example Permission Setting: Prevent Editing of the Record Whose Status Is "Completed"
Example Permission Setting: Allowing Only the User Who Created a Record to View, Edit, Delete the Record
Example Permission Setting: Allowing Only the Users in Human Resources to Edit and Delete Records, and the Other Users Only to View Records
What Can Be Done with the Categories Feature
App Localization Settings
Setting the Record Title
Configuring the Show Thumbnail Setting
Setting an App Code
Setting the Significant Digits of Numbers and the Rounding Method
Changing the First Month of the Fiscal Year
Setting Actions in Apps
What Can Be Done with App Actions
Configuring App Actions
Combinations of Field Types Acceptable for App Action
Creating an Action to Duplicate a Record in the Same App
Downloading App as Template
Changing the Space Where an App Belongs
Utilizing Data That Is Added in Apps
Filtering Records to Display in the View
Displaying Records Which Meet Multiple Conditions
Posting Comments to Records
Clicking Like for Comments
Copying Record URLs
Exporting Records to a File
Notes on Exporting Records to a File
Exporting Data to a File
Canceling the Data Export Process
Viewing the "Exported Files" Screen and Downloading Exported Files
Additional Notes on Exported Files
Obtaining Embed Tags for Summarized Results
Exporting Summarized Results to a File
Checking Change History/Restoring Previous Version
Disabling the Logging Feature for Change History
Posting Comments to Threads
Adding Spaces to Favorites/Removing Spaces from Favorites
Adding or Deleting Space Members
Changing Space Settings
Display/Customize Contents on the Space Portal Page
What Is an In-Space App?
Creating Apps in Spaces
Attaching Apps to Spaces or Threads
What Can Be Done with Thread Action
Creating Thread Actions
What Is Related Apps & Spaces?
Joining or Leaving a Space
Actions Available to Users in Spaces
Adding Guest Spaces
Changing Guest Space Settings
Guest Management (Inviting Guests)
Actions Available to Users in Guest Spaces
Guest Actions: Login Process for Guests
Guest Action: Linking the Guest Account to Your Kintone Account
Guest Action: Editing Profile
Guest Action: Changing the E-mail Address
Guest Action: Rejoining the Space You Previously Left
Posting Comments to Your People
Users Who Can View Your Post
Follow Other User's People
Changing My People Cover Photo
Sending Messages to Other Users
Using Kintone on Mobile Devices
Using Kintone on Safari for iOS
Using the Mobile App for iOS
Allowing/Disallowing Notifications on Mobile Devices (for iOS)
Using Kintone on Chrome for Android
Using the Mobile App for Android
Allowing/Disallowing Notifications on Mobile Devices (for Android)
Using the Desktop View on Mobile Devices
Using Screens in Mobile View
Understanding Notifications on Mobile Devices
Filtering Records in the Mobile View
When and to Whom Notifications Are Sent
The Difference Between "To Me" Notifications and Other Notifications
Marking Read Notifications as Unread
Setting E-Mail Notifications
E-mail Notification Subjects
Search for Data
Searchable File Formats
Integrating External Services with Kintone
Integrating Microsoft Power Automate with Kintone
Enabling/Disabling Slack Integration
Personal Settings/Account Settings
Customizing the Header/Login Page
Changing the Header Logo
Changing the Header Color
Customizing the Login Page
Editing the Portal
Setting/Changing the Portal
Opening Kintone Administration/Kintone Users & System Administration
Opening the Kintone Administration Screen
Opening the Kintone Users & System Administration
What Can Be Done with App Management Screen
Checking Your App License Usage
Checking Apps on the App Management Screen
Downloading a List of Apps in CSV Format
Deleting Apps in the App Management Screen
Restoring Deleted Apps
Managing App Templates
What Is an App Template?
Settings That Are Not Included in App Templates
Creating a Template from an App and Registering It in Kintone
Exporting an App Template Which Is Registered in Kintone to a File
Registering App Template Files in Kintone
Deleting Spaces Through Space Management Screen
Restoring Deleted Spaces
Managing Space Templates
What Is a Space Template?
Data That Is Included or Excluded from Space Templates
Creating a Template from a Space
Importing a Space Template from a File
Exporting a Space Template to a File
Opening the Tread Action Management Screen
Enabling 2-Step Verification for Guests
How to Check the Name and Status of Guests
How to Check the Number of Guest Accounts
Checking the Required Number of Guest Account Licenses
Types of Administrators and Permissions
Permissions for Main Actions on Portal
Configuring Permissions in Kintone Users & System Administration
Configuring Groups (or Roles)
Restricting Visibility of Departments and User Details Across Different Top-Level Departments
Permissions That Can Be Configured in Kintone Administration
Setting System Administrators
Changing Permissions for Creating Apps
Changing Permissions for Creating Spaces
Changing Permissions for Creating Guest Spaces
Managing App Groups
What Are App Groups?
Adding an App Group
Configuring the Permissions for an App Group
Changing the Default App Group
Deleting an App Group
Enabling and Disabling New Features by Using Update Options
Available Features in Update Options
Activate E-Mail Notifications Setting
What Can I Do With "Send REST API Notifications by E-Mail"?
Adding/Deleting Plug-Ins (System Administration)
Checking Usage Status of Plug-Ins
Downloading Plug-in List in CSV Format
Default Setting for the View on Mobile Browsers
Backing up Records
Audit Logs and the Import/Export of Data
List of Data Types That Can Be Imported or Exported
Kintone Audit Log Checking and the Log Lists
Checking Audit Logs for File Import Action
List of Limits
Tips to Make Full Use of Apps and Records
Using Last Updated Date of Record to Check and Clean up Apps
Managing Apps Using a CSV File Containing App List
Reflecting Summarized Result to Another App
Counting the Number of Table Rows
Managing Your Schedule in Kintone
Displaying a Default Contact Name When Creating a Record
Viewing Records That Are Assigned to You
Using Thousands Separators
Displaying Multiple Fields in the Title Field
Filtering Records for the Next Month
Summarizing the Amount of Sales for Current Month
Summarizing and Creating Graphs of Monthly Order Amount
Categorizing and Summarizing the Amount of Product Sales by Product Category and then by Product Name
Migrating Information on Record Creator When Migrating Data to Another App Using a CSV File
Migrating an App to Another Kintone
Calculating the Number of Days or Weeks
Displaying the Date That Is a Month (30 Days) from Today
Calculating N Years Later from a Date in Date/Date and Time Fields
Calculating the Date N Years Ago from the Specified Date
Displaying Data by Concatenating Date and String
Displaying the Day of the Week Based on the Date Value
Changing the Date to Display Based on the Selected Option
Summarizing Data Based on Fiscal Year
Sending Notifications to the Users Specified for Each Record
Configuring "Reminder Notifications" to Send Notifications Repeatedly
Can I Change the Notification Message Displayed When Adding a Record (Such As "Record Added") ?
Retrieving the Previous Balance and Calculating the Current Total Balance
FAQs/Troubleshooting Topics Regarding Login
How Can I Log in to or Log out from Kintone?
When Users Forget Their Passwords
Cannot Log In Automatically
Is Password Case-Sensitive?
FAQs/Troubleshooting Topics Regarding General Actions in Kintone
What Are Kintone System Administrators' Tasks?
Symbols That Cannot Be Used for Search or Filtering
Unable to Find the Searched Data
When Using Kintone, An Error Message Is Displayed to Ask For Log In
Specifying Comment Recipients
In What Condition User/Department/Group Is Displayed As Mention Candidate?
Switching Between 12-Hour/24-Hour Clock Display
Attaching Files by Drag and Drop
How to Work with Kintone Using Keyboard Shortcuts
Is It Possible to Open a Linked Page in a New Tab or a New Window?
Is It Possible to Back up Data?
Deactivating Space, Guest Space, and People
Does Kintone Support Multiple Languages?
Can I Use Multilingual Characters in Apps and Spaces?
Is It Possible for Non-administrator Users to Check Users Who Belong to a Specific Department/Group?
Is There Any Recommended Size for Cover Photo?
What Is the Maximum Number of Characters I Can Enter in the Thread Body or Thread Comments?
Can I Access Files in a Shared Folder from Kintone?
Files Cannot Be Uploaded or Downloaded
I Want to Send Feedback on Kintone
Does the System Distinguish from Voiced Sound and Half Voiced Sound When Searching for Users, Departments, or Groups in Japanese?
Is There Any Recommended Size for App Icon or Profile Picture ?
Can I Change the URL to Access Kintone?
Viewing, Adding, and Editing Data without Logging in to Kintone
How Can I Take a Screenshot?
"Your Request Failed Because Database Is Locked." Message Is Displayed and Cannot Update an App
"This Page Can't Be Displayed." Message Is Displayed When Accessing Kintone with Internet Explorer
What Kind of Security Measures Should I Take for the Outbound Mail Server Used for Kintone?
FAQs Related to Actions on Apps/Records
What Are App Administrators' Tasks?
Is It Possible to Arrange Apps on the Portal in the Order I Want to Display?
Is It Possible That Multiple Users Edit the Same Record at the Same Time?
Can I Set Permissions for Views?
Can I Set Permissions for Categories?
Can I Expand/Collapse the Category Tree?
Is It Possible to Set Permissions for Fields in Bulk?
Maximum Number of Characters for an App Description
Checking App Creators
Retrieving Data from Other Apps
When Fields Are Not Displayed in the Order You Set in the Record Selection Screen of the Lookup Settings
Can I Import Values from a File to a Lookup Field?
Is It Possible to Search Data Using Partially Matched Keyword When Retrieving Data by Lookup?
Can I Bulk Update Data Copied through Lookup, Because I Changed Values in the Datasource App?
Displaying Data of Other Apps in a Form
Steps to Restore Accidentally Deleted Apps
Is It Possible to Restore Bulk Deleted Multiple Apps at One Time?
Is It Possible to Restore Accidentally Deleted Fields?
Is It Possible to Check Who Deleted an App?
Is It Possible to Check Who Deleted a Record?
What Should I Note When Working with a Large Amount of Data?
Copying an App Including It's Records
How Can I Specify Character Encoding When Exporting Data to a File?
What Is the Difference Between Next Week and Following Week When Specifying Condition for the Date or Date and Time Field?
Is It Possible to Display the Day of the Week in a Date Field?
Is It Possible to Enter the Desired Time in the Time Field or the Date and Time Field?
Can I Open Records Details Screen Without Showing Comments and History Field?
Setting a Drop-down Field as the Title Field
Setting a Date Field as the Title Field
Can I Renumber Records from 1?
Can I Change/Delete the "(All)" View?
Is It Possible to Display a Table in a View?
How Will the Data Be Displayed in Views and Graphs If I Sort the Data by "Created by" or "Updated by" Field?
Can I Save a Filtered View
Which Fields and Items Can I Use for Sorting?
Can I Move an Existing App to a Space?
Setting Default Filter Condition Value/Sort by Value for Records
Summarizing Registered Values or Record Counts
Is There Any Feature or Action That Cannot Be Used for Fields in Tables?
When Importing a CSV File to Update Data, Is It Possible to Specify a Field Other Than the Record number Field as the Key to Bulk Update?
Is It Possible to Switch the Display of App Action Buttons Based on Record Values?
What Happens When Clicking the Plus Sign in Calendar View?
When Importing a File, Can I Also Import Data for Record Number, Created by, Created Datetime, Updated by, and Updated Datetime?
Can I Add or Edit Records While Exporting and Importing Files?
Can I Add New Data at the Top Row of the Table?
Using Related Record Field to Retrieve Records That Contains the Matching Date Value
Will Exporting or Importing Files Be Timed Out If It Takes a Long Time to Process?
Checking the Number of Apps
Can I Use "AND" and "OR" Conditions together When Creating a Filter?
How Can I Predefine Fields to Export to a File?
How Are the Numbers in The "Fields" Column Counted in App Management Screen?
Can I Add Views or Graphs by Copying Existing Ones?
Can I Hide Graphs per User or per Department?
Can I Fix Column Widths of Fields in the View?
Can I Save Changes to the App Settings as a Draft without Applying Them to the Production Environment?
Some Fields Are Not Displayed in the "Field in App" Column on the Import from File Screen
Can I Change the Maximum Size of the Attachment?
Checking Users Who Deleted Apps and Records
When Exporting Data to a File, I Want to Export Rich Text Fields without HTML Tags
When Is the Start Date and End Date for Filter Conditions Such as "Today", "This Week", "This Month", and "This Year"?
A Bar Chart (Clustered) Is Displayed in the Reversed Order
When Creating a Record by Duplicating It, I Want to Copy Values of Specific Fields Only
Numbers Are Added at the End of User/Group/Department Values after Exporting Records to a File
What Happens to the Existing Record Values if I Delete or Change an Option in the Selection Field Setting?
I Deleted an Option in the Selection Field Setting, but It Can Be Added through File Import
App Settings Page Can Be Accessed by a User Who Is Not an App Administrator
Users in the Same Department Are Displayed As "User (Not Visible)" after They Are Deleted
When I Create a Pie Chart Using a Field with Thousand Separators, the Summarized Result Does Not Show Thousand Separators
Can I Create a Graph (Or Perform Further Calculation) On the Summarized Results?
Is It Possible to Download All Attachments at Once That Are Uploaded To Kintone?
How Will the Graph Page Be Displayed When I Add Multiple Functions in a Pie Chart?
An Error Message "The Unique Field Already Contains Duplicated Values" Is Displayed. How Can I Check Duplicate Records?
Can I Perform Duplicate Check Against Multiple Fields at Once?
When Specifying "Less than or Equal To", "On or Before" or "Before" as a Filter Condition, Blank Data Is Included in Filtered Records
Can I Export or Import Fields in a Table to and from a CSV File?
How Will Data Be Ordered When I Specify a Selection Field or Categories for the "Group by" Option on the Graph Settings and then Sort Data?
Can I Use Kintone To Create a Workflow for Requests and Approval Processes?
Adding an Attachment in Record Comments or Label Fields
Can I Change the Display Order of the Fields in the Filter Drop-Down?
Troubles Related to Operations on Apps/Records
An Error Message Is Displayed and Unable to Delete an App
An Error Message Is Displayed and Unable to Restore an App
When You Receive "Cannot save the record because of error(s) in the following input data." Message
Unable to Save Records with \\"(Cannot Display the Item Name)\\" Error (for App Administrators)
Lookup Field Is Grayed Out and Cannot Be Used
Changes to App Name or Field Name Does Not Take Effect
When Trying to Change Permission for App, a Message Is Displayed Indicating That There Is "No User Has Application Management Right"
"Set as Table" Is Grayed out and Cannot Set for a Table
While Configuring Permission for the Field, "No Permission to View This Field" Message Appears on the Record Details Screen or the Field Becomes Invisible
User Name Is Not Displayed as Created by/Updated by Information in History
I Can Create an App in the Portal but Cannot Add an In-Space App
When Importing a File, The "Failed to Import File. (Exception Id xxxxxxxxxx-xxxxxxxxx)" Message Appears
After Adding Records, a Message "Failed to Load Record Details. You do not have rights to add records. " Is Displayed and Cannot View Records I Added
When I Import a CSV File, The "The File Is Not Valid for Import." Message Is Displayed
I Cannot Select a Chart Type Other Than "Table"
Numbers In "Text" Field Are Not Sorted as Expected
Different Values Are Displayed When Exporting App Data to CSV File and Open It in Excel
I Can View Apps, Records, and Fields, but I Cannot Find the Expected Records in Search Results
When Updating an App after Deleting a Category, "Failed to Complete the Process" Message Is Displayed
After I Changed the Chart Type in App, the Change Is Not Reflected on the Page Where the App Is Attached with "Attach App"
Data Is Not Split into Each Cell on Excel If "Tab", "Space", or "Semicolon" Is Used as a Delimiter in CSV File
Users Cannot Enter Data into a Field Even Though the Edit Permission for the Field Is Granted to the Record Creator
On the Chart, a Message " Only the First 500 Items Are Shown" Is Displayed
"(String in Alphabet) Plug-in Is Not Installed Properly. Contact the Kintone Administrator" Message Appears When Opening an App
A Zip File Is Extracted Automatically When Downloading an App Template
Text Is Truncated When Attaching a Pie Chart to the Announcement Section on Portal or Threads
FAQs/Troubleshooting Topics Regarding Calculation
Calculated Result Is Not Displayed
Unable to Save Formula Due To an Error
Result of Time Calculation Is Not Correct
Setting Zero as the Number of Decimal Places to Round Causes Calculation Error
Is It Possible to Round off Decimal Numbers in Calculated Result?
Date and Time Are Not Correctly Displayed in the Calculated Result of DATE_FORMAT Function
FAQs/Troubleshooting Topics Regarding Mobile Access
Can I Use Kintone on My Smartphone and Tablet Device?
What to Do When Users' Mobile Devices Are Lost
Troubleshooting for Access from iOS Devices
Troubleshooting for Access from Android Devices
Cannot Receive Push Notifications While in Doze Mode in Android 6 or Later Devices
Cannot Receive Push Notifications in My Mobile App
How Long Is the Login Information for the Mobile App Retained?
FAQs/Troubleshooting Topics Regarding Notifications
When You Cannot Receive Notifications
When You Cannot Receive E-mail Notifications
Is It Possible to Specify To/CC as Recipients of E-mail Notifications?
Only One E-mail Notification Might Be Sent When Setting the Same E-mail Address for Multiple Users
In What Order Are the Notifications Listed in The "Notifications" Section?
I Receive Notifications When Records Are Edited Even Though I Do Not Choose to Receive Them
Is It Possible to Change the Body of the E-Mail Notification to Display All Information of the Record?
Will the Notifications Configured in "Reminder Notifications" Be Delivered While Kintone Is Unavailable Due to the Scheduled Maintenance?
FAQs Regarding Actions in Spaces
What Are Space Administrators' Tasks?
Where Can I Check the Number of Spaces/Guest Spaces?
Can I Change the Display Order Of "Related Apps & Spaces" Items in the Space?
Can I Hide Specific Contents in the Space Portal Page?
Can I Hide Menus on Both Sides of a Thread?
Troubles That Might Occur When Performing Actions in Space
An Error Message Is Displayed and Unable to Restore a Space
FAQs/Problems Regarding Guest Spaces
Checking the Guest User's Status of Use
Guest User's Trial/Required/Not Required License
Checking the Guest User's Trial Expiration Date
What Happens When Guest User's 30-Day Trial Expires?
Deactivating Guest Users
Granting Permissions for Apps in Guest Spaces
Is It Possible to Use Departments or Groups in Apps in Guest Spaces?
Unable to Create Guest Spaces
What Is Link Account?
When Guests Forgot Their Passwords
How Can Guests Log in to the Invited Space?
A Guest Trial Has Expired. Can I Restart the Trial?
Can I Purchase Guest Accounts Only?
Is It Possible to Change E-mail Addresses That Guests Use to Log In?
Is It Possible to Use Guest Accounts as Free Trial?
Is It Possible to Change a Guest to a Kintone User?
My Accounts Are Linked but Cannot Log in to Kintone
Where Can I Configure "Link Account"?
FAQs Regarding Disk Capacity
How to Check Disk Capacity and Disk Usage
When Disk Usage Exceeds the Limit
Increasing Disk Capacity
Reducing the Disk Usage
Terminating the Purchased Storage
FAQs Regarding Registered Information and User Details
When a User Is Deleted, Is the Data of the User Also Deleted?
How Can I Prevent Users from Changing Their Profiles?
Viewing Users Who Are Using Kintone in a List
How Can I Find a User ID?
Can I Extend Password Expiration for Users?
Where Can I Find the Number of Licensed Users and the Number of Current Users?
Can I Add Users Before Purchasing Licenses for Additional Users?
Can I Use the Administrator Account as a Normal User?
What Is Kintone Users & System Administration?
Maintenance and Update Information on Kintone
Can I Check Update Information or Release Notes for For Kintone?
FAQs Regarding Print
Is It Possible To Print the View?
Hiding the Page Name or the Date of the Header/Footer When Printing
Can I Change the Layout of the Print Screen?
Kintone Users & System Administrator
Kintone System Administrator
Related App & Space
Apps in a Guest Space
Record Details Screen
A user who is allowed to use a
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