Terminating Guest Account Licenses

Article Number:03023

Terminating all the "Purchased Guest Account Licenses".
Once the termination process is complete, guest users may access Kintone only during the month for which payment has already been made. Access to Kintone will be stopped from the next month.

  1. Check the time period when the subscription details can be changed.
    When you can terminate the subscription depends on the subscription you have currently been licensed.

  2. Click the gear shaped administration menu icon in the header.

  3. Click Users & System Administration.
    Image that shows how to display the administration screen

  4. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Image of Subscription Details

  5. Click on Terminate in "Guest Users" of "Options" section.
    Image that shows Options

  6. Click Terminate on the confirmation screen.