Terminating Guest Account License

Article Number:03023

Terminating all the "Purchased Guest Account Licenses".
Once the termination process is complete, guest users may access Kintone only during the month for which payment has already been made. Access to Kintone will be stopped from the next month.

  1. Check when you can change your subscription details.
    When you can terminate the subscription depends on the subscription you have currently been licensed.

  2. Click the gear shaped administration menu icon in the header.

  3. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  4. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Screenshot: "Subscription Details" is highlighted

  5. Click on "Terminate" in "Guest Users" of "Options" section.
    Screenshot: "Terminate" is highlighted

  6. Click Terminate on the confirmation screen.