Updating Registered Credit Card

Article Number:03044

If the credit card expires or it cannot be used for some other reason, update your credit card information.

Only Kintone Users & System Administrators can perform this action.

  1. Click the gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Display the "Service Usage" screen and click Subscription Details.
    Screenshot: "Subscription Details" is highlighted
    Subscription details are displayed.

  4. In the "Payments" section, click Update Payment Method.
    Screenshot: "Update Payment Method" is highlighted

  5. Enter the information for the new credit card and click Submit.
    Screenshot: "Submit" is highlighted

  6. Check that the new credit card information is reflected.
    Screenshot: "Payment Methods" is highlighted

  7. Close the page displaying the subscription details.