Updating Registered Credit Card

Article Number:03044

If the credit card expires or it cannot be used for some other reason, update your credit card information.

Only Kintone Users & System Administrators can perform this action.

  1. Click the gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Image that shows how the administration screen is displayed

  3. Display the "Service Usage" screen and click Subscription Details.
    Image of Subscription Details
    Subscription details are displayed.

  4. In the "Payments" section, click Update Payment Method.
    Image of Update Payment Method

  5. Enter the information for the new credit card and click Submit.
    Image of Submit

  6. Check that the new credit card information is reflected.
    Image with the updated credit card information reflected

  7. Close the page displaying the subscription details.