Increasing the Number of Licensed Users

The number of licensed users must be the same as the number of application users of Kintone, or the order quantity must be greater than the number of application users.

STEP 1: Check the Time Period to Change Subscription Details

The time period to change the number of licensed users varies depending on the subscribed plan.
Check when the subscription details can be changed before proceeding to STEP2.
Time period to change your subscription details

Billing will occur after the change in subscription details has been reflected.
Time period to reflect billing and changes

STEP 2: Increase the Number of Licensed Users

Change the Number of Licensed Users.

  1. Check how many users will increase because of users who will join the company, return to work, or be transferred to the department.

  2. Increase the number of licensed users.
    Changing the Number of Licensed Users

STEP 3: Register User Information to Kintone

Register user information on the Kintone Users & System Administration screen.
Adding Users
Assigning Services Available to Users