Time Period to Reflect Billing and Changes

Article Number:03013

The table below shows when the changes in subscription details will be reflected on Kintone.
Billing will occur after the change in subscription details has been reflected.

If Using the Monthly Service

Adding the number of licensed users
Immediately.
Reducing the number of licensed users
On the first day of the next month after the order date.
Changing the subscription to the annual service
On the first day of the next month after the order date.

If Using the Annual Service

Adding the number of licensed users
Immediately.
Licensed users can be added by purchasing additional monthly subscriptions for the number of users to be added for the number of months remaining.
Reducing the number of licensed users
At the beginning of the next year's service period. (first day of the next month after the order date)
Changing the subscription to the monthly service
At the beginning of the next year's service period. (first day of the next month after the order date)