Changing the Payment Method from Monthly Service to Annual Service

Article Number:03012

You can change your subscription from the monthly service to the annual service at any time.
If you change your service to the annual service, the new one-year service period will begin on the first day of the next month after the order date.
For details, see the following pages:

  1. Click the gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Screenshot: "Subscription Details" is highlighted

  4. In the "Products" section, click Change Plan. Screenshot: "Change Plan" is highlighted

  5. Select "Kintone Professional Annual" and enter the number of licensed users.
    The number of licensed users must be the same as the number of application users of Kintone, or must be greater than the number of application users.
    Screenshot: "Kintone Professional Annual" is highlighted

  6. Check your entries, then click Next.

  7. Check the fee, then click Submit.