Changing from Monthly Service to Annual Service

Article Number:03012

You can change your subscription from the monthly service to the annual service at any time.
If you change your service to the annual service, the new one-year service period will begin on the first day of the next month after the order date.
For details, see the following pages:

  1. Click the gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Image that shows how the administration screen is displayed

  3. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Image of Subscription Details

  4. In the "Products" section, click Change Plan. Image that shows Products

  5. Select "Kintone Professional Annual" and enter the number of licensed users.
    The number of licensed users must be the same as the number of application users of Kintone, or must be greater than the number of application users.
    Image that shows Plan

  6. Check your entries, then click Next.

  7. Check the fee, then click Submit.