Changing the Payment Method from Annual Service to Monthly Service

Article Number:0303

You can change your subscription from the annual service to the monthly service only during the following period:

  1. Click the gear shaped administration menu icon in the header.

  2. Click Users & System Administration.
    Accessing Kintone Users & System Administration

  3. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Screenshot: "Subscription Details" is highlighted

  4. In the "Products" section, click Change Plan. Screenshot: "Change Plan" is highlighted

  5. Select "Kintone Professional Monthly" and enter the number of licensed users.
    The number of licensed users must be the same as the number of application users of Kintone, or must be greater than the number of application users.
    Screenshot: "Kintone Professional Monthly" is highlighted

  6. Check your entries, then click Next.

  7. Check the fee, then click Submit.